Server Version#:when is a server fix coming because the one now is causes probs with the server being unavalible for the remote access
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues:
https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517/1
Based on your username, you’re with Rogers. I’ve had similar issues starting this past week. Not sure if its related to recent Windows patches or something changed on Rogers side. For now I’ve just done the port forward/trigger from my router. Hope it will help you as well