Plex Slow, inconsistent "There was an unexpected error when loading this library" error

[FordGuy61]

@IamJaxHandle

Does anyone have any experience doing this through Synology?

Fortunately, I do not.

@CWallace

That’s why I would wait for Chuck. He seems to be the point man for Synology here on the forums.

Notice the author of the information I linked.

@CWallace

If not, a sudden power outage could be the source of your corrupt database. I’m a believer in battery backups for servers at least.

Absolutely agree.

Also, shutdown PMS before performing a DSM upgrade. I saw on another thread (probably written by @ChuckPa), that the DSM upgrade does not gracefully shutdown running applications, it just sends them a kill signal. That can also lead to database corruption.

@IamJaxHandle

…I also use filebot. … Would rebuilding the database undo all that? My assumption of the database is that it just looks at what the files actually are and just aligns all that data for the server/client to read and present accurately.

Your assumption is correct. Plex pulls metadata from the files and/or online sources and stores it in the database.

Some or all of the information in your database might (will) be lost during a recovery/rebuild. So, Plex will have to rescan your media and redownload data from online sources. However, it will not modify your files.

@IamJaxHandle

There’s mention that simply removing the com.plexapp.plugins.library.db file could get it to fix;

If you want to try repairing the database first, this post mentions copying the db file to another platform - Windows/Mac/etc - to attempt the repair.

That would let you work in an environment more familiar than Synology CLI.