We recently moved, Plex was working flawlessly over 5g. Since, I was able to wire in my devices. Plex is run off my computer, 6600k, 16bg ram, WD Blue 5400rpm… so not my issue. Ran through home network directly to TV. Every movie will stop playing wherever it wants, and only way to get things going again is closing plex on device I am using (2016 Vizio, PS4, Roku 3) and restarting movie. SD, HD, doesn’t seem to matter. Not sure what else to be looking for if anyone has any suggestions. TY in advance.
I’d start by trying to narrow down the issue further. If possible start with playing it locally on the server (you didn’t express OS so I assume it isn’t completely headless). If the issue persists in the Plex web player, I’d try the Plexmediaplayer (to see if transcoding is the issue). If it doesn’t persist I’d assume something is wrong in the local network setup. Get a cheap switch and hook your server and client to both with cables, see if that helps.
When you’ve narrowed it down further we’ll gather logs and check them to see what they say.
Ill try your suggestions and report back TYVM for the info…Running on Win 10 btw
Im in a “similar” situation… things have improved SLIGHTLY since backing my PMS back to 0.9.15.3 on a QNAP NAS. I was seeing constant readings before of 94%-98% on my CPU while running on 0.9.16.6 with one user on remote and they were experiencing skipping in the video. Now the only persisting issue is long (longer than ever before… 40 sec+) before a video will start. There is no more skipping, but it is still not quite the way it has been for the last year on this setup.
Found my problem… Since we have moved internet has seemed fine… Installed Ping Plotter and noticed severe packet loss. Issue has been resolved and seems to be working flawlessly so far.
Sry which brings me to my next question… if PMS is installed on my main computer, which is hooked to my router via cat6, which in my TV is also hooked to, would this have been my issue since its local? Networking is not my strong suit so forgive the basic question. But I am having a hard time understanding why this could have been my problem, unless the packet loss was a result at the router
Updates, still not working. Packet loss has been resolved and movies, tv shows, you name it act like they are buffering any time they please, except I have to close out of plex to get it going again. Thoughts?
https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server and I’ll have a look.
I am not sure which logs to post, so here we go! Sry if this is too much but this is my first time posting logs. Any experts see any issues? Contact crashing, no pattern. Having to reload Plex completely to get it going… Tried on multiple devices as well
no one? wrong logs?
You need the media server log that does not have a number in it. Close the Plex server software, start it again, wait two minutes, then play a file that has the problem. After the problem happens, wait one minute, then close the Plex server software and upload the server log.
