This seems to be rather random and doesn’t always happen but many times when Radarr upgrades a video (movie) file plex will mark the movie as unwatched and add it to “Recently Added Movies”. Both of these are in error. I have searched the forum and tried several suggestions to stop this. All automated scans are off. Automatically empty the trash after scan is off.
Plex Version 1.25.4.5487
I could really use some help to make this stop.
Can you get the server logs after it happens. So radarr is sending the request to update after it finishes? By any chance does the movies in question have special characters like accented characters?
If the upgraded movie is in a library you have converted to use the new Plex agents, but have not “refreshed” the metadata for the library, (or at least for that movie) it could be added as a separate and new item matched to the new agent. The old version may still be listed as an item, tied to the previous agent, or as another version (marked as unavailable)
yeah that is possible. Look at the the xml info for some things you added long ago and see what the GUID is from the older agents
Cloudy With A Chance of Meatballs (2009)-
guid="com.plexapp.agents.imdb://tt0844471?
I just started a refresh of all metadata. We’ll see if this continues to happen.
I don’t usually notice it until a few hours to a day later. I can check the logs.
Actually, I had removed the plex connection in Radarr thinking that that might stop this from occurring. It still happened anyway, presumably when Plex did its daily refresh.
No special characters in the names. Just .
That guid format indicates it’s from the older agent. New agent guids will start with plex://....
After the refresh completes for that item, look at the guid again, you should see plex://movie/5d77684a0ea56a001e2a2a01.
This points to @leelynds theory as a good one. 
By no means an expert, but
tells me Cloudy With a Chance of Meatballs is tied to the older agent . If you add a new version, AND you have upgraded the library to the new agents, but not refreshed, the new version will be treated as a new and separate item. It will have the XML guid that @Volts mentioned.
I actually use to use the fact that we could have and assign multiple agents in a library to have “Directors Cuts,” Extended Cuts," etc as separate items in the library, each with their own watch status. Sadly, we can’t do that anymore. 
Some work is being done to address that
That’s GREAT news thank you!
I was just thinking about testing to see what happens with a bogus:// guid …
So now that I have refreshed all metadata I can hope that the problem is solved?
Again, I’m far from being a Plex genius, but if the problem was caused by the mixing of multiple agents, I would guess “yes.” And that’s assuming:
I don’t use any sort of automated process to upgrade media, so I can’t say if that would change the results.
I had hoped this problem was solved but it has happened again today. The Matrix Revolutions (2003) got upgraded and now Plex has added it to “Recently Added”. Logs attached.
Plex Media Server Logs_2022-02-05_21-38-40.zip (3.4 MB)
Edit: The time of the upgrade would have been about 20220202 1452 (GMT-5) if that matters. Not sure what time the daily scan would have occurred.
Are your “upgraded” versions being placed into the same library as the old version?
I only ask, because I’m upgrading a lot of media, but all of it is going into a new movie library. I currently have several movie libraries, and I’m combining them into just one.
Upgraded files placed in the new library are shown as “Recently Added” if an older version did not already exist in the library, but they don’t show up as “Recently Added” if I’m just replacing an existing file with a better version.
Yes. The existing file gets replaced with the new one.
@leelynds This is happening because your old movie is using the old movie agent and the updated movie is using the new movie agent. To avoid this, update the old movie first using the new agent then add the updated file. You could also refresh all your meta data using the new agent so all your movie data is on the new agent data.
I refreshed all metadata almost a week ago to try and resolve this issue. Should I do it again?
No, it’s because the new upgrade is in a different library than the old version. It has nothing to do with the agents in this case.
In fact, the troubleshooting advice you just gave me is identical to my comments earlier in this very thread.
Check your library settings and make sure that the agent and scanner are set to Plex Movie. The refresh the entire library. This worked for me.
