Plex + Traefik 2.0/2.1: "Not available outside your network"

[hadim]

I use Docker + Traefik to manage all the services I use including Plex.

Plex works fine except for one thing: the “Not available outside your network” error. It does not prevent me to use Plex but it’s suboptimal.

Here are my configurations.

• docker-compose.yml

version: '3'
services:

  # Reverse proxy
  traefik:
    container_name: traefik
    image: traefik:2.1.1
    ports:
      - "80:80"
      - "443:443"
      - "8080:8080"
    volumes:
      - /var/run/docker.sock:/var/run/docker.sock:ro
      - ../Configurations/Traefik/traefik.yaml:/traefik.yaml:ro
      - ../Configurations/Traefik/etc:/etc/traefik/
      - ../Configurations/Traefik/log:/var/log/traefik/
    #network_mode: host  # not sure this is needed ?
    restart: unless-stopped

  plex:
    container_name: plex
    image: linuxserver/plex
    volumes:
      - ../Configurations/Plex:/config

      - ../Multimedia/Series:/data/tvshows
      - ../Multimedia/Movies:/data/movies
    environment:
      - PGID=1000
      - PUID=1000
      - TZ=EST
      - VERSION=latest
      - ADVERTISE_IP="https://plex.MY_DOMAIN.org/"
    ports:
      - "32400:32400"
      - "32400:32400/udp"
      - "32469:32469"
      - "32469:32469/udp"
      - "1900:1900/udp"
    restart: unless-stopped
    labels:
      - "traefik.enable=true"
      - "traefik.http.routers.plex.rule=Host(`plex.MY_DOMAIN.org`)"
      - "traefik.http.routers.plex.entrypoints=websecure"
      - "traefik.http.routers.plex.tls.certresolver=mydnschallenge"
      - "traefik.http.services.plex.loadbalancer.server.port=32400"
      # Plex wants to communicate using HTTPS (not sure this is correct)
      - "traefik.http.middlewares.https_redirect.redirectscheme.scheme=https"
      - "traefik.http.routers.plex.middlewares=https_redirect"
    devices:
      - "/dev/dri:/dev/dri"

• traefik.yaml

global:
  checkNewVersion: false

file:
  watch: true

api:
  dashboard: true

log:
  filePath: "/var/log/traefik/traefik.log"
  level: "INFO"

accessLog:
  filePath: "/var/log/traefik/access.log"

entryPoints:
  web:
    address: ':80'
  websecure:
    address: ':443'

certificatesResolvers:
  mydnschallenge:
    acme:
      email: ACME@EMAIL.COM
      storage: /etc/traefik/acme.json
      tlsChallenge: {}
      httpChallenge:
        entryPoint: web

providers:
  docker:
    endpoint: 'unix:///var/run/docker.sock'
    exposedbydefault: false
  file:
    filename: "/etc/traefik/routes.yaml"
    watch: true

Then in Plex I set:

• Settings > Remote Access > Manually Specify public port to 443
• Settings > Network > Custom server access URLs to "https://plex.MY_DOMAIN.org/"

Sometimes the error goes away and becomes green for a few seconds but then immediately goes back to red: “Not available outside your network”.

I am not sure if it’s a configuration on the Plex side or on the Traefik side.

[hadim]

Cross posting on the Traefik forum: https://community.containo.us/t/plex-traefik-2-0-2-1-not-available-outside-your-network/3709

[jcollie]

I’ve never used Traefik but I’ve also never had luck using a proxy in front of Plex either.

[hadim]

So I have been able to play on remote mode from a web browser outside of my local network.

The indirect mode now only happens when playing from the android application.

Here is my updated compose file:

version: '3'
services:

  # Reverse proxy
  traefik:
    container_name: traefik
    image: traefik:2.1.1
    ports:
      - "80:80"
      - "443:443"
      - "8080:8080"
    volumes:
      - /var/run/docker.sock:/var/run/docker.sock:ro
      - ../Configurations/Traefik/traefik.yaml:/traefik.yaml:ro
      - ../Configurations/Traefik/etc/traefik:/etc/traefik/
    restart: unless-stopped

 
  # Movies Management
  plex:
    container_name: plex
    image: linuxserver/plex
    volumes:
      - ../Configurations/Plex:/config

      - ../Multimedia/Series:/data/tvshows
      - ../Multimedia/Movies:/data/movies
    environment:
      - PGID=1000
      - PUID=1000
      - TZ=EST
      - VERSION=docker
      - ADVERTISE_IP="https://plex.MY_DOMAIN.org:443"
    ports:
      - 32400:32400/tcp
      - 32400:32400/udp
      - 3005:3005/tcp
      - 8324:8324/tcp
      - 32469:32469/tcp
      - 1900:1900/udp
      - 32410:32410/udp
      - 32412:32412/udp
      - 32413:32413/udp
      - 32414:32414/udp
    restart: unless-stopped
    labels:
      - "traefik.enable=true"
      - "traefik.http.routers.plex.rule=Host(`plex.MY_DOMAIN.org`)"
      - "traefik.http.routers.plex.entrypoints=websecure"
      - "traefik.http.routers.plex.tls.certresolver=mydnschallenge"
      - "traefik.http.services.plex.loadbalancer.server.port=32400"
    devices:
      - "/dev/dri:/dev/dri"

Hope it can be useful to someone else.

[hadim]

I don’t understand how I can play in remote mode while I still see the " Not available outside your network" error. Anyone has an explanation about it?

[hadim]

I finally found a way to get rid o the indirect mode for both the android application and the https://app.plex.tv/ access.

I had to add the port number in the “Custom server access URLs” setting. Before it was https://plex.MY_DOMAIN.org and now it’s https://plex.MY_DOMAIN.org:443.

After adding this and reinstalling the android application, the remote mode works (no more indirect mode). As well as using https://app.plex.tv.

[hadim]

So everything works fine for me now.

The only remaining issue is this “Not available outside your network” error but I don’t really care since in fact it works.

[marcxe]

Did you ever solve this for good? I have the same setup & issue, also the indirect thing works now, but I would love to have it not nagging me about it.

[fremulon]

Can’t believe this is the solution…
Thanks!

[janova]

Thank you for posting your config file and the subsequent solution, it helped me get my plex working with Traefik (esp when all the other links that I wasted so much time on didn’t work for me).

Unfortunately this only solves the first part of my setup. I run my plex server on a machine that is using NordVPN and (perhaps obviously) once NordVPN is active, I can’t access my plex anymore.

Do you also run your Plex behind a VPN? If so then how do you resolve this?

I know this is unrelated to OP so I’m happy to have this on a separate thread if need be.

Thanks.

[FuN_KeY]

This is linked to that: Remote access: incorrect status check it seems Plex is aware of it, not sure when it is will be fixed