Plex transcoder.exe crashes

Plex Media Server Desktops & Laptops
1

Server Version#:1.43.0.10346

Random Plex Server crashes. Windows 11 produces the following:

Description
Faulting Application Path: C:\Program Files\Plex\Plex Media Server\Plex Transcoder.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Plex Transcoder.exe
Application Version: 0.0.0.0
Application Timestamp: 6919e00b
Fault Module Name: avformat-60.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 6919dff7
Exception Code: 40000015
Exception Offset: 000000000006665f
OS Version: 10.0.26200.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 343e
Additional Information 2: 343e4b3d65277db8430d28e06b4a9fd5
Additional Information 3: 32dd
Additional Information 4: 32dd556fe21bf7a18a0969f443765eb7

Please help. Next steps?

2

The server logs would also be very helpful.

3

Done.

Thank you.

Plex Media Server Logs_2025-11-26_10-00-16.zip (3.0 MB)

4

Help. Crashed again.

5

Anybody???

Might have found something, After no response to this thread I at least setup a script to run in Task Scheduler to restart Plex Media Server every 10 minutes. Looking this AM at the history of that run reveals that Plex Media Server.exe crashed at 2:09 AM, the exact same time I have AOMEI Backupper run nightly a system backup.

6

I would check the scheduled task time window and avoid having the two conflict.

7

Thank you for the response.

I didn’t setup the Task Scheduler task until after experiencing repeated nighttime Plex Media Server crashes. (so, the PMS.exe crashes preceded the Task Scheduler work)

8

Does the latest beta address this issue?

9

Have installed it now. Was on the prior beta release.
Chris, please follow this thread as I’ll report results. Shouldn’t take long :slight_smile:

Thanks

10

Installed current beta, stopped my Task Scheduler script, and hoped. No joy as PMS.exe has again crashed.

Help

11

It ran all night without error. I moved the maintenance tasks of Plex to late afternoon to see if it crashes then.

12

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