Server Version#:6.12.0 /config/Library/Application Support/Plex Media Server/Preferences.xml:1.1: Document is empty ^ Failed to load preferences at /config/Library/Application Support/Plex Media Server/Preferences.xml Failed to load preferences at /config/Library/Application Support/Plex Media S…

If someone can help me fix this please new to Plex and unraid servers.

I don’t know if this your problem but a power outage is probably at the top of the list for things that cause database corruption Can you access the Plex UI at all? You should probably post a full set of logs to see if that’s what the problem is There is a repair utility if that is the issue …

Thanks I will look at this and see if it helps. No worries on time its been down for 2 days now.

If there are problems with Preferences.xml, it’s not a DBRepair problem (yet) . It’s this problem :slight_smile: [image] chrishern66: Failed to load preferences at /config/Library/Application Support/Plex Media Server/Preferences.xml Failed to load preferences at /config/Library/Application…

Sorry not sure how to get in the container to stop plex. Is that from the unraid WebUI or console? Somone else made this for me and they are no longer around.

To get in and out of docker as well as control PMS in it is easy. Start the container use docker exec to get into the command line inside the container, run the plex_service.sh script (see below) with the -d (down) option. PMS will now stop Next, with the UserCredentialReset.sh script placed (u…

This is what i see plex is running [image] I can open this. [image] and click console. none of the commands work here.

That really differs from what I have. I don’t know whose image that is. Plexinc is this, and I have control. [Screenshot from 2023-06-28 17-30-32] [Screenshot from 2023-06-28 17-30-16]

I get this [image] should i type something different?

Plex (unhealthy) in docker after power outage

Plex Media Server

chrishern66 June 29, 2023, 7:52pm 17

Thanks for your help.
I just did this and it is back up fine now.

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Plex (unhealthy) in docker after power outage

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