Plex Web (Chrome) has issues with buffering and seeking while Plex Media Player for Windows has no issues whatsoever

Server Version#: 1.22.2.4282
Player Version#: 4.54.5 for Web, 1.30.1.2115-81e1fc3f for windows

I’m running Plex Media Server locally on a Ubuntu box, and I can access and stream movies/shows in original quality from the windows Plex Media Player app (local network) with no issues. I can skip around, seek, FF and RR with out any buffering or stuttering issues.

However, if I’m connected to the server through chrome (local network too) and try watching the same video, it takes a very long time to load, you can’t skip around or seek without it having to buffer.

I’m plex web & plex media player are on the same machine, on the same network as the server, and I’m trying to access the same media. Any assistance would be appreciated :slight_smile:

Keep in mind a browser is least capable when it comes to playing media directly. If the media is transcoded for that purpose your server might have a hard time delivering the necessary performance to do so while FF’ing or rewinding.

This has nothing to do with being on the same machine.
You can confirm if the playback through your browser is transcoded or not via the server’s dashboard
Exemplary screenshot from the "now playing" section

Thanks for pointing me in the right direction!

Looking at the server, it would seem that on the windows app – it’s “Direct Play” but in Chrome it’s “1080P”. What’s confusing is that in the web, I’ve set it to stream everything in original so why is it trying to transcode?

Web:
image
image

Windows App:
image

You might want to check the dashboard while you’re actually playing the video (it’s been paused when you were taking that screenshot).
For starters I’m not aware of a single browser which will play DTS audio… it should be able to deal with h264 encoded video – not sure about the encoding level your video got or if the browser has some bitrate limits.

Plexweb runs in your browser and as such almost nothing will Direct Play.

Plex for Windows is stand-alone Plex Player app - that looks like Plexweb, but that’s where it ends. PfW doesn’t run in your browser.

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That must be it! All my videos are either DTS or some other format that chrome can’t play, and since my server’s not that powerful – that’s why transcoding is slow.

Thanks!

A slightly different topic (do let me know if I need to put this as a different topic).

My Plex Server’s running on Ubuntu with the IP 192.168.0.97 and have set the following IP/Subnet to allow login without auth, 192.168.0.1/255.255.255.0

Connecting to it on a windows machine whose IP is 192.168.0.103, I can access the server and stream videos through Chrome – but the Plex Media Player for windows doesn’t find the server at all. Is there a way to manually add the server in to Plex Media Player for windows?

That setting has nothing to do with Plex clients seeing the server. It’s mostly about clients which are not signed into your Plex account being able to connect directly to your server anyway.

Which app are you using exactly – the “Plex Media Player” or “Plex for Windows”?
Those apps and the server should see each other fine while on the same subnet unless you have some firewall or something similar blocking of the ports used for network discovery.

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