Plex will not play

Everytime I try to go onto Plex it will not load. It tells me to goto Plex forums.

https://support.plex.tv/hc/en-us/articles/220049328

Here’s what we need to efficiently analyze an issue:
The specific app and/or server version being used and device it is being used on
The steps to reproduce (use screenshots where appropriate)
Provide current and expected behavior
Log files (if possible)

and

https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server

would also be helpful