PlexGDM not starting up?

Dev Community Apps & Creations
1

Hi all,

 

I'm an absolute newbie, so please excuse my lack of knowledge on the whole Plex Connect setup but followed the guides.

 

ATV3 with 5.3 FW

 

Plex Media Server v0.9.8.18 up and running (Media Manager displays content on web browser) - Windows 7

 

Python v2.7.6 installed

Plex Connect v0.3.1 installed

Certificate generated and installed in profle

Default Settings.cfg file

 

Changed ATV DNS to PlexDNS (192.168.1.2), existing apps such as VEVO loads up but Trailers app gives "Trailers is unavailable. Try again later."

 

I can see the trace message window showing,

Domain: trailers.apple.com

***intercept request

-> DNS response: 192.168.1.2 

 

However when starting up, my trace window doesn't show the following messages as seen on many other users log files, so doesn't seem to discover PMS even though enable_plexgdm = True and PMS network settings has Enable GDM checked.

 

PlexGDM: ***

PlexGDM: Looking up Plex Media Server
PlexGDM: ***

 

I've literally run out of ideas/options to try, hopefully the experienced folks here could show me the way to finally get this working!!!

 

Many thanks in advance, any help much appreciated.

2

What options did you set in Settings.cfg? Did you change anything?

3

Make sure you have Enable GDM enabled within Settings on your PMS.

Settings > Network > Enable GDM

4

Thanks guys...

Default Settings.cfg apart from loglevel = High

PMS network settings has Enable GDM checked

btw, PlexConnect seems to run ok using PlexDNS (turned off automatic DNS on router) as I continue to use browser per normal on laptop....messages scroll as I visit different websites. So I assume PlexDNS is doing it's thing...

Anymore clues?

5

Windows firewall?

6

Temporarily disabled ESET Security firewall but made no difference unfortunately.

DNSServer seems to be working and PMS seems to function ok on its own (tested streaming to my Windows Phone8 Plex client app) but just can't get it working on ATV3, it's seem weird that the PlexGDM stuff is not showing up at all.... :(

Any other suggestions? Thanks.

7

You can hard code the PMS IP in settings.cfg and disable GDM if you want.

8

Tried changing Settings.cfg to hard-code PMS IP to my Windows laptop (running PMS) IP and also set enable_plexgdm = False, still getting "Trailers is unavailable."

I also noticed my Plex/Web page which works is http://127.x.x.x:32400 (also tried this as PMS IP) but when I tried http://localhost:32400 does not display anything.

btw, tried Plex Remote app (Android) and verified that my PMS IP (and port 32400) is correct per my Windows laptop as I could use it to control Plex Home Theater on the same laptop.

Arrgh! What's going on? What could I have missed? I was so looking forward to Plex on ATV3, main reason I got one.

9

Have you allowed python in your firewall for port 443, 80 & 53?

10

I know you disabled you local security software but a lot of security software never really fully disable, so add a rule to allow python to use those ports

11

python.exe

pms.exe

plex media server.exe

plexdlnaserver.exe

plexscripthost.exe

 

All these have rules allowing access for every port, TCP & UDP, both directions in ESET Security software.

 

Any more suggestions what to do next? Thanks in advance.

12

What is the output of the terminal window and your log file?

13
I had this same problem. I thought that after double clicking on PlexConnect.py that I would see all the text that you see in the 
 
screenshot here: https://github.com/iBaa/PlexConnect/wiki/Install-Guide-Windows  
That is not the case.  
After seeing this text:
23:21:36 WebServer: WebServer: Serving HTTPS on 192.168.1.11 port 443.
23:21:36 WebServer: ***
You need to do the rest of the steps of copying the certs to the ATV and changing the DNS to manual, ect. on the ATV.  Then start 
 
the 'Trailers' app.  Once you do this, only THEN will the text 'PlexGDM servers discovered' show in your cmd prompt.
14

Thanks so much everyone! I've finally managed to get Plex up and running....

I decided to re-do the certificate after reading bartman28's thread, "Trailer is unavailable...Please help win 8 user" and bingo! All is working well, thanks to the awesome Plex community!

15

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.