plexignore not ignoring a folder

General Discussions
1

I have a Synology NAS which puts all deleted items into a folder called “#recycle”. I have created a file called " .plexignore " as it says in the instructions. It used to work but just of late it’s not ignoring the photo’s in that folder anymore. The file looks like the following:

 /volume1/photo/#recycle/*.*
#recycle/*.*
recycle/*.*
2

What version of PMS are you running and where? Is it on your Synology?

Where is .plexignore located?

4

I’m having a similar problem. In this case, I have a folder called "_Archived Items" that’s created when I’m syncing to an external driving using the macOS app ChronoSync.

In the Video shared folder, there’s a Movie and a TV folder. The TV folder is in the TV library, the Movie folder in the Movie library. I also have #recycle in the root of Video, but since that’s not included in a library, it hasn’t bothered me.

So the path I want to ignore is Video/TV/_Archived Items

There was already a .plexignore file in Video.

I tried editing that initially, starting with the most specific I tried:

_Archived*/*

I didn’t know how PMS expected me to escape the space, so I thought I’d wildcard around it. I added the /* based on the example in the documentation for

# Ignore directories called "Modified" Modified/*

all the way to

_*

I tried updating the library as well as Refreshing the TV show Archived Items. Plex continued to keep the “show” and even tried updating the metadata.

I even tried stopping and restarting PMS.

Thinking that the problem was .plexignore in a folder that wasn’t included in a library, I copied it to TV

Now I have

Video/TV/.plexignore

with the directive

_*

I’ve tried updating the library again, etc, but Archived Items remains in the TV library, and the activity shows PMS scanning the entire tree under _Archived Items.

I’m running PMS 1.3.4.3285 on Synology DSM 6.0.2-8451 Update 9.