Plexinc/pms-docker using VERSION=beta not updating to the latest available PMS version

[abhi.ko]

Server Version#: 1.19.5.3112

Hi - I’m new to docker, so wanted to double check if I am doing something incorrectly.

I am currently running the PMS version Version: 1.19.5.3112 and hosting the server on unRAID using the plexinc/pms-docker, I have set VERSION=beta in the docker config and I’m a plexpass customer.
However, after restarting the container multiple times PMS is not getting updated automatically, and I get the server update available message every time I log into my PMS webUI.

I had initially created the container with VERSION=latest and have since then edited to all other values - beta, plexpass and public but none of those seem to update the PMS.

Any help is appreciated - what is the right way to automatically update PMS to the latest available beta or public versions?

Thanks,
Abhi

[frederick.grayson]

When you built the container which image and tag did you pull?

[abhi.ko]

latest is what I used when I built it.

[blim5001]

Check the Tags section here:
https://hub.docker.com/r/plexinc/pms-docker/

You should use either plexpass or public depending on what you want. (I think beta is now prefered over plexpass

[abhi.ko]

I have edited the container and tried both beta and plexpass as the values for the VERSION variable, but PMS does not UPDATE after editing and restarting the container.

See Pic2 in the original post.

[blim5001]

I am not sure the VERSION variable is what you want.

You would need to first pull down the correct image (plexpass or beta) and then change the image that your docker container uses to use this new image.

Not sure how helpful this is, but I use Plex Dockers on my Synology NAS, but there is no way (at least that I found) to change the tag in the gui.

But in

/var/packages/Docker/etc I have config files for my dockers, If I edit those I can see the tag in there:

{
   "enabled" : false,
   "exporting" : false,
   "id" : "REDACTED",
   "image" : "plexinc/pms-docker:plexpass",
   "is_ddsm" : false,
   "is_package" : false,
   "name" : "Plex",
   "shortcut" : {
      "enable_shortcut" : false
   }
}

But not sure where you would find these config files on unraid.

[abhi.ko]

Thanks blim5001. I don’t know where those config files are located on unRaid either. I believe that the unRaid docker config GUI should be changing these as well and creating a new docker run command based on the variables and parameters defined here. VERSION variable defined in the docker create page is what I thought would determine what image it would pull. However it seems that is not the case. See screenshot below of me trying to update the docker after changing the variable.

Is this a bug?

I tried typing in beta in the extra parameters field but it failed - it just got added in after latest in the script.

[blim5001]

In that screen shot you are still pulling the wrong docker image.

When I created mine the command I ran was something like this (from what I remember)

Have just split it on to multiple lines to make it more readable, I did have some other stuff about networks

docker run 
	--name plex 
	-e TZ="Europe/London" 
	-e PLEX_CLAIM="REDACTED" 
	-e PLEX_UID="XXXX" 
	-e PLEX_GID="XXX" 
	-v /path/to/transcode/:/transcode 
	-v /path/to/media/:/data 
	-v /path/to/config/:/config
	-h plexdocker 
	plexinc/pms-docker:plexpass

[abhi.ko]

Yes it is pulling the wrong image that is the whole issue., hence this thread

I am not creating/writing that docker run command, it is being created and run based on the docker config GUI I refereed to earlier. screenshot below.

I am not sure how to change it other than changing it in the UI and updating the container. It is supposed to change the change the command and it does ( see that the VERSION = plexpass under the command in Pic4 in my last post.

[blim5001]

ok, so where is the screen where you download your docker images? (or how do you get the docker images?)

[abhi.ko]

Not sure but I believe it was what I created the docker with. As I mentioned in my first post:

I had initially created the container with VERSION=latest and have since then edited to all other values - beta, plexpass and public but none of those seem to update the PMS.

Question is how can I change that - do I have to delete this image and recreate the docker?

[blim5001]

Not sure, does unraid not provide a list of your images anywhere?

for example in my nas I have this Panel where I can see my Docker Images:

I have both the :latest and :beta images

[abhi.ko]

Not that I know of, but that would have been great. I will wait for someone with unraid docker experience to chime in. I am a newbie to docker and its config.

[blim5001]

fair enough

I found this though…

Docker install location

So you don’t have a screen like the one shown at 9:51 in the video?

and what’s in your appdata folder

[abhi.ko]

Yes all of that is there. Appdata has multiple folders for all my dockers.

[blim5001]

and what about this from reddit:

Turn on Template Authoring in the Docker settings then Edit the particular docker. Are fields like Template URL, Dockerhub URL, etc filled in?

[abhi.ko]

Yes. That all comes prefilled if you add the app via unRaid’s community applications (it’s pretty sweet). Not sure what template authoring is but dockerhub url is https://hub.docker.com/r/plexinc/pms-docker/

[pl_5309]

Have you shutdown Plex and removed the container and image?

[blim5001]

It feels like it is not allowing you to specify a tag when it pulls the Plex image, so it is defaulting to pulling the default image, which I think is :latest

so yep will probably need to wait for someone more knowledgeable than me

[abhi.ko]

I have shutdown plex and restarted the container. Haven’t removed the image. Is that the only fix to this?

What does removing the image mean? Does all the PMS config and settings, library mapping, dvr settings remain intact if I remove the image?

Also, what all will I have to do again to get it to work? If this involves have to rescan the media into plex then it’s not worth the effort to me right now. I have a pretty sizable media collection.