Server Version#: v1.27.0.5897-3940636f2
Player Version#: 9.4.0.33297
I tried to go back 20" on the nvidia shield 2019 client (pressing “back” twice), and the server became unresponsive.
Later I noticed that the Windows server was restarted unexpectedly because of that crash. I don’t see anything obvious in the Event Viewer nor in the PMS servers.
This is the media info in Plex Media Server.1.log:
Jun 23, 2022 18:36:32.662 [14444] DEBUG - [Transcode] MDE: E3 - The Gates of Light: Direct Play is disabled
Jun 23, 2022 18:36:32.662 [14444] DEBUG - [Transcode] MDE: E3 - The Gates of Light: media must be transcoded in order to use the hls protocol
Jun 23, 2022 18:36:32.662 [14444] DEBUG - [Transcode] MDE: E3 - The Gates of Light: no direct play video profile exists for http/mkv/h264
Jun 23, 2022 18:36:32.662 [14444] DEBUG - [Transcode] MDE: E3 - The Gates of Light: no direct play video profile exists for http/mkv/h264/ac3
Jun 23, 2022 18:36:32.662 [14444] DEBUG - [Transcode] MDE: E3 - The Gates of Light: selected sidecar subtitle stream cannot be direct played
Jun 23, 2022 18:36:32.663 [14444] DEBUG - [Transcode] MDE: The Fall - S3 E3 - The Gates of Light: selected media 0 / 24926
This is the end of Plex Media Server.1.log
Jun 23, 2022 18:51:07.275 [14444] DEBUG - Statistics: ([UUID1]-com-plexapp-android) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 1
Jun 23, 2022 18:51:07.275 [12488] DEBUG - Completed: [192.168.3.5:39724] 200 GET /:/timeline?audioStreamID=70294&bufferedTime=129440&duration=3543000&guid=plex%3A%2F%2Fepisode%[UUID3]&key=%2Flibrary%2Fmetadata%2F15718&playbackTime=872198&playQueueItemID=7844&ratingKey=15718&state=playing&time=872080 (6 live) TLS GZIP 7ms 775 bytes (pipelined: 230)
Jun 23, 2022 18:51:13.341 [2380] DEBUG - Request: [192.168.3.5:39724 (Allowed Network (Subnet))] GET /video/:/transcode/universal/session/[UUID1]-com-plexapp-android/base/00100.ts (6 live) TLS Signed-in
Jun 23, 2022 18:51:13.341 [2380] DEBUG - [Transcode/[UUID1]-com-plexapp-android] Asked for segment 100 from session.
Jun 23, 2022 18:51:13.341 [2380] DEBUG - [Transcode/[UUID1]-com-plexapp-android] Returning segment 100 from session
Jun 23, 2022 18:51:13.341 [2380] DEBUG - Content-Length of C:\Users\\AppData\Local\Plex Media Server\Cache\Transcode\Sessions\plex-transcode-[UUID1]-com-plexapp-android-[UUID2]\media-00100.ts is 9655561 (of total: 9655561).
Jun 23, 2022 18:51:14.143 [13680] DEBUG - Completed: [192.168.3.5:39724] 200 GET /video/:/transcode/universal/session/[UUID1]-com-plexapp-android/base/00100.ts (6 live) TLS 802ms 9655561 bytes (pipelined: 231)
Jun 23, 2022 18:51:14.143 [13680] DEBUG - Removed transcode data consumer, active count 1 => 0
Any clue?
Thanks
