@Afullmark said:
I got this from HDHOMERUN:DVB format subtitles are not yet supported by our player apps. Subtitles are recorded and subtitle display support is planned.
Nick
To my understanding that only affects direct apps from HDHomerun, such as HDHomerun View. There should be nothing preventing Plex from adding it to Plex Live TV.
Don’t hold your breath.
Plex doesn’t care about the UK.
I can confirm I am not able to record the subtitles either, which makes this whole setup useless to me so I will be cancelling my plex pass unless it is fixed in the next few weeks
@stewface said:
I can confirm I am not able to record the subtitles either, which makes this whole setup useless to me so I will be cancelling my plex pass unless it is fixed in the next few weeks
All you can do at the moment is use the hdhomerun recording engine. Although their apps cannot playback the uk dvb subtitle format. Because plex even has trouble playing back some recordings (direct or transcoded) on the shield tv I currently have to use kodi for playback. I do wish plex would integrate the mpv engine into the android tv app.
I use hdhomerun to record and verify that the subtitles are there in their app but Plex still shows no subtitles. Any ideas? Thanks.
No response from plex yet
Any idea if they are in the stream Plex is saving to disk and just in the wrong format? Mangle somehow? Perhaps post-processing could recover them? Or are they completely AWOL?
@stedaniels said:
Any idea if they are in the stream Plex is saving to disk and just in the wrong format? Mangle somehow? Perhaps post-processing could recover them? Or are they completely AWOL?
@andyblac1974 (https://forums.plex.tv/discussion/comment/1494808/#Comment_1494808) said this:
it’s a known issue, plex are aware of it, but I have no time frame when it will be fixed sorry.
Its not being saved in the stream at all.
@kinoCharlino or even @“MovieFan.Plex” or @keithah or @BigWheel this is still an issue. Any update?
Damn this is needed for me on Live TV. Looking forward for a solution.
@Keldbroe said:
Damn this is needed for me on Live TV. Looking forward for a solution.
@kinoCharlino There has not been an official response yet, and I posted this issue on the 5th August.
@Afullmark, engineering is aware of the issue and is still investigating it.
@kinoCharlino any updates regarding this issue? this is right now the most frustrating issue I have.
@S4mmie, its on the list of issues engineering is looking into. Sorry, no update at this time.
A little update here. The issue has been fixed! Thanks for hanging in there with us. It’s headed into QA and will come out as a fast-follow update right after PMS 1.9.7.
@kinoCharlino said:
A little update here. The issue has been fixed! Thanks for hanging in there with us. It’s headed into QA and will come out as a fast-follow update right after PMS 1.9.7.
Excellent
awesome!!!
Another update! The fix for this issue is now in the latest pre-release internal testing build of PMS, so should be soon.
Thanks for keeping us in the loop. Got to say, it’s a great of fresh air compared to the historical “mushroom” method of customer communication that Plex practised up till now!
And in case any of your colleagues question it - yes, of course we understand that nothing is final until a release is actually issued. Things sometimes have to change at the last minute. But it’s great to understand what the intention is that leads up to it.
@kinoCharlino said:
Another update! The fix for this issue is now in the latest pre-release internal testing build of PMS, so should be soon.
Thank you for the update.
