PMS (windows) not finding media after drive letter change

hi at all,

since bitlocker/UEFI changed my drive letter where plex is installed, just opening the plex server.exe results in not showing my media folders on plex.

how can I make the drive letter change in registry for plex? media is still all in the old place, it is just plex installation not finding my setup after changing plex installation from D: to K:

any help is highly appreciated. thanks in advance

Please define what you mean when you say “Plex installation”.

Are you referring to the Plex program files and executables? These should always be located at their default location under C:\Program Files (x86)\Plex\Plex Media Server
This can be changed by uninstalling Plex server (using the dewfault Windows ‘Apps’ control panel), followed by a fresh installation with location set to default.
This folder doesn’t hold any information about you, nor your media collection.

Or are you referring to the Plex data folder?
If the location of this has changed, you need to tell Plex server by changing a key in the Windows registry: [HowTo] An extended guide on how to move the Plex data folder on Windows

hi Otto,

windows changed my plex installation drive letter from D to K and forces me to stick with it. when I open plex now it does not show my media and config. how can I change plex to see the new drive letter? in regestry maybe? I am afraid that uninstalling makes it even worse.

What do you mean by that? ^^^
In other words: How do you know that it is K now?

windows assigned K to the old D drive and wont let me change it.

so by changing everything in “HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server” to the new K drive letter it should work again?

I am a bit confused. Are you saying that your Windows system drive used to be D: before?
Or did you change the location of the Plex data folder already some time ago?

Either way, changing all references from D: to K: in the Registry should make it work again.

Make sure to follow the “Addendum” as well in here: [HowTo] An extended guide on how to move the Plex data folder on Windows

Once you have it running again, set the startup mode of the “Plex Updater service” to “Automatic delayed”. This will improve reliability of automatic updates.

it works again, thanks for helping me out. windows changed the drive letter on its own from D to K. and plex was on D before.

one thing to add to the tutorial you linked is that all media libraries are gone for the friends after this. so you have to share them again afterwards.

where to change the startup mode of the “Plex Updater service” to “Automatic delayed ”?

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