This is an old issue, with a Feature Request dating back to 2015, and it seems it’s just being ignored, so it’s time to start fresh and report this anew.
For some reason, when viewing media in an “Other Video” library, the posters display correctly (portrait) inside of collections, but when viewing the library instead of collections, their aspect ratio is automatically changed so they are cropped and ruined.
Why is the same library displaying posters two different ways? This seems like an obvious bug if it’s behaving differently in two different locations within the same library.
Solution 1 (quickest): Just go back to portrait everywhere since that is the default in collections.
Solution 2 (preferred): Add a simple configuration that lets you set the aspect ratio per library, e.g. “Other Video” defaults to landscape but in setting up the library I can select portrait instead. Then when the library is displayed you just access that single config variable to toggle the display.
As a principal level software engineer with over a decade of experience, I know this is not a huge undertaking. You’re already storing a “Library” object of some type which contains other configurable variables like selecting a metadata agent (and indeed the poster URLs and such). There’s obviously some sort of display variable that sets the display dimensions and then auto-crops the posters in the incorrect aspect ratio…you just slot in that property to swap between sets of dimensions, simple.
I would literally do this for you in a few hours tops if this were an open source project I could access, and that’s even taking into consideration that it’s a repo I’m not familiar with in perhaps not one of my stronger languages…one of your devs should really be able to make such a superficial cosmetic change in a few minutes, so I don’t know why this has been dragging on for years.
This seems to be a pervasive bug in all sorts of platforms and versions of both server and player, so I’m not providing those details as it is not a quirk of a specific configuration.
I really hope maybe this time you can find 20 minutes to fix this really simple display bug that is quite infuriating to (paying) users like me who spent a lot of time curating custom video libraries only for all of those posters to be useless.
