Privacy and streaming devices is some data shared?

[zorglub2000]

Hello there,
I have read already a thread about privacy here:

Question about Privacy

What can the Plex team tell me about privacy and using Plex? I don’t like that over the last two years things have been updated so that Plex reports back details about our devices and our videos / libraries. I know that there is a breakdown of information sent here: https://www.plex.tv/about/privacy-legal/privacy-preferences/ But, I am wondering what exactly is sent, and how this data is used, as described from a Plex representative? I don’t enjoy the thought of a big brother knowing when, …

But I was wondering what data is shared with streaming devices companies ?

For example do they have access to title played or not ? Libraries content etc ?

I am using Swisscom app for instance and was wondering what they have access too when I use the app.

Thanks in advance for any feedback regarding this

Z.

Server Version#: Version 1.20.1.3213

[BigWheel]

@zorglub2000

I am using Swisscom app for instance and was wondering what they have access too when I use the app.

You would need to ask Swisscom that. Not sure what having some other app on your device has to do with us.

As far as our apps and services are concerned and if I am understand your question, for the third party content we provide info gathered is explained in sections F through H of our privacy policy https://www.plex.tv/about/privacy-legal/ You should read the entire thing if you are concerns about it.

[zorglub2000]

Thanks very much Bigwheel for your quick answer, I will read that

What do you mean by “some other app” ?

I just added Plex as an app on the device if that’s what you mean … I was just wondering if Plex app shared some user info with third party like swisscom, but I guess I will (maybe) find my answer in the link you provided

[BigWheel]

@zorglub2000

What do you mean by “some other app” ?

I said that because you are mentioning Swisscom app as if we have anything to do with them

@zorglub2000

I am using Swisscom app for instance and was wondering what they have access too when I use the app.

[BigWheel]

If you play a movie that we have that is provided by Crackle. then yes Crackle knows you watched it.

[OttoKerner]

Swisscom is like an internet provider, right?
Plex doesn’t share data with internet providers. Why would they?
If your internet provider tried to find out, they’d have to break the encryption which Plex uses.

Plex will gather data about your use of plex. If you are playing something from your server, it will gather data for instance about what kind of file it was and if it was played back transcoded. All data is anonymized.
It is not registered which movie, tv show or music title you are playing from your own server or from servers which might be shared with your account. All technical characteristics of media, which could be used to guess the particular title of the media are anonymized. For instance the bandwidth or length of a file is rounded very coarsely, so a curious person who wants to find out which movie you played by comparing the playtime with a database, will end up with hundreds, thousands, or even hundred thousands of potential matches.

If you are playing something from the online media sources (“Movies & TV on Plex”, Podcasts, Webshows, News etc) then yes, the owner of these medias get to know that someone played a particular file in country x, on a device of the type y and at roughly the time z. They don’t get to know who exactly played the file.

[zorglub2000]

Hello,
Thank you very much for this detailed answer

Z.