Problem: DVR grabs different Metadata than TVDB

When recording many of my kids shows Plex pulls the wrong Title information but sometimes grabs the right description information. I have discovered why.

Problem 1. When Plex DVR records a show, it grabs the season/episode # from the broadcast. For example: PAW Patrol S3E16 - Parroting Pups; Merpups Save the Turbots. It grabs metadata from TVDB, and TVDB considers the two episodes in this recording to be 2 separate episodes. TVDB considers these two episodes as E26 and E27. For every single recording of kids shows, I have to manually separate each file into two files and re-upload to Plex. The whole point of DVR is automation, which this negates for 75% of my library.

Problem 2. Because I have now manually organized the videos in accordance with TVDB, Plex DVR thinks many of these episodes aren’t in my library. For the above example, it now thinks I have E26 & 27, but I no longer have E16. Plex will now queue up E16 again (which is e26/27 that I already have). It will keep trying to record these episodes over and over again wasting the tuners of my DVR device.

I know Plex needs to pull from TVDB and the cause of the problem is the fact that TVDB names things differently that whatever the broadcast does, but I think that If I am paying a monthly fee for DVR then it should at least grab the proper Episode/title/description without having to manually divide recordings & messing up all future recordings.

THIS IS A DOUBLE POST AND NEEDS TO BE REMOVED.