Server Version#: 1.21.3.4046 (Ubuntu Linux)
Player Version#: Web/PS4
I manually updated PMS today, and the install gave the alerts –
PlexMediaServer install: WARNING: Package ‘Beignet’, required for hardware transcoding of HDR content, is missing.
PlexMediaServer install: Please install package: ‘beignet-opencl-icd’
PlexMediaServer install: WARNING: The OpenCL library, required for hardware transcoding of HDR content, is missing.
PlexMediaServer install: Please install package: ‘ocl-icd-libopencl1’
But when I tried apt-get install -y beignet-opencl-icd (on Ubuntu 18.04.5 LTS), I am told:
Package beignet-opencl-icd is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
E: Package ‘beignet-opencl-icd’ has no installation candidate
I’m kinda at a loss, because my whole reason for this box was to handle transcoding. I can’t find other ways to install these packages, or other locations for them. Have they been obsolesced for 18.04.5 LTS in favor of LTS version 20? Am I S-O-L without updating Ubuntu? [I *was* able to install ocl-icd-libopencl1]
Entire update output:
(Reading database … 107993 files and directories currently installed.)
Preparing to unpack plexmediaserver_1.21.3.4046-3c1c83ba4_amd64.deb …
PlexMediaServer install: Pre-installation Validation.
PlexMediaServer install: Pre-installation Validation complete.
Unpacking plexmediaserver (1.21.3.4046-3c1c83ba4) over (1.21.3.4021-5a0a3e4b2) …
Setting up plexmediaserver (1.21.3.4046-3c1c83ba4) …
PlexMediaServer install: PlexMediaServer-1.21.3.4046-3c1c83ba4 - Installation starting.
PlexMediaServer install:
PlexMediaServer install: Now installing based on:
PlexMediaServer install: Installation Type: Update
PlexMediaServer install: Process Control: systemd
PlexMediaServer install: Plex User: plex
PlexMediaServer install: Plex Group: plex
PlexMediaServer install: Video Group: video
PlexMediaServer install: Metadata Dir: /var/lib/plexmediaserver/Library/Application Support
PlexMediaServer install: Temp Directory: /tmp
PlexMediaServer install: Lang Encoding: en_US.UTF-8
PlexMediaServer install: Intel QSV Hardware: Not found
PlexMediaServer install: Nvidia GPU card: Not Found
PlexMediaServer install:
PlexMediaServer install: OpenCL library: Not Installed
PlexMediaServer install: Beignet package: Not Installed
PlexMediaServer install:
PlexMediaServer install: WARNING: Package ‘Beignet’, required for hardware transcoding of HDR content, is missing.
PlexMediaServer install: Please install package: ‘beignet-opencl-icd’
PlexMediaServer install: WARNING: The OpenCL library, required for hardware transcoding of HDR content, is missing.
PlexMediaServer install: Please install package: ‘ocl-icd-libopencl1’
PlexMediaServer install:
PlexMediaServer install: Completing final configuration.
PlexMediaServer install: PlexMediaServer-1.21.3.4046-3c1c83ba4 - Installation successful. Errors: 0, Warnings: 2
Processing triggers for libc-bin (2.27-3ubuntu1.4) …
Processing triggers for mime-support (3.60ubuntu1) …
Yes, 64-bit [AMD Opteron X3421]
I backed up my metadata & am toying with uninstalling and starting with a clean install. But I’m thinking that might be overkill.
The package and metadata (the info about your media) are stored separately so if you had an existing library defined, you could back it up and then later restore it.
As for why Ubuntu isn’t installing these, I can only conclude it is a problem with the installation itself.
Have you made any modifications to the repository definitions in /etc/apt ?
Right. PLEX has worked great for 2+ years, and my library is ~5TB. (with the media on a separate partition from the PLEX & Ubuntu install)
To my recollection, I made no modifications to /etc/apt. However, I have been using an updater from GitHub. Something may have gone awry there, or modified /etc/apt.
