Problem with multi-disc, "Various Artists" soundtrack not being added

Plex Media Server Metadata & Adding Files
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Server Version#: 1.20.4.3517

The wife just got her hands on the FFVII Remake OST Special Edit discs, and we’ve ripped them to the Plex server…

However I cannot for the life of me get them to actually pick up in my Music library. They’re all owned by the correct user and have the right chmod (even tried 775 which shouldn’t be necessary) but no matter what I do they won’t process.

Current file layout: Library Folder > Various Artists > FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~ > Disc 1 > 1-1 The Prelude - Reunion.wav

ID3s are set for Album Artist, Track #, Disc #, etc (and not as x/8 or x/22, just straight numbers), but Plex doesn’t see them at all. Tried putting the files in the album root as well instead of splitting by disc, no dice.

Curiously it has no issue with my Persona 5 soundtrack in the root, with no artist folder, and all the files with the same naming layout of 01-01-blah.mp3, only difference is it’s MP3 not WAV but I’d rather keep these lossless…

Looking through the logs it does seem to try and process them, but fails due to an error?

Nov 07, 2020 18:05:15.300 [0x7f1050f95700] DEBUG - Jobs: Starting child process with pid 9317
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE -     * Noting that 'Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4' was updated at 2020-11-07 15:35:07
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE -     * Taking directory 'Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4' (1078) out of the map (49 left)
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Hell House.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/An Unforgettable Night.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Let the Battles Begin! -REMAKE-.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Wall Market – Madam M.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Midnight Rendezvous.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Victory Fanfare.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/The Sweetest Honey.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Stand Up.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Corneo Colosseum.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Funk with Me.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Tonight’s Corneo Cup.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Colosseum Death Match.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Just Desserts.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Wall Market – Chocobo Sam.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Smash ‘Em, Rip ‘Em.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Electric Executioners.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/High Five.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Wall Market – The Town That Never Sleeps.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/The Audition.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Collapsed Expressway.wav"
Nov 07, 2020 18:05:15.300 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Due Recompense.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Don of the Slums.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Vibe Valentino.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/The Most Muscular.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Sync or Swim.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/The Oppressed – Beck’s Badasses.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Luxury Massage.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/A Certain Gaudiness.wav"
Nov 07, 2020 18:05:15.301 [0x7f0fde7fc700] VERBOSE - Adding file for scanner: "/libraries/music/Various Artists/FINAL FANTASY VII REMAKE Original Soundtrack ~Special edit version~/Disc 4/Stand Up – Reprise.wav"
Nov 07, 2020 18:05:15.302 [0x7f0fde7fc700] DEBUG - Directory had 29 files, database had 0 files, can't skip.
Nov 07, 2020 18:05:15.395 [0x7f1050f95700] ERROR - Error parsing content.
Nov 07, 2020 18:05:15.395 [0x7f1050f95700] ERROR - Error parsing XML: Error parsing file.
Nov 07, 2020 18:05:15.395 [0x7f1050f95700] ERROR - Music Scanner: Error reading match results.
Nov 07, 2020 18:05:15.395 [0x7f1053e87700] VERBOSE - JobManager: child process with handle 9317 exited
2

Plex can’t read tags from WAV files. Try converting the files to FLAC.

The second thing I see, from the log snippet it appears that your files don’t actually have the track number in the filename. That actually shouldn’t be a problem for Plex - it’s just different than you mentioned earlier.

I strongly recommend not including the disc number in the filename. In my experience, Plex does best if the filename is “xx - track title.flac” where “xx” is the track number only. The track number can be “1, 2, 3, etc.” or (my preference, so the OS will sort them properly) “01, 02, 03, etc.”

If Plex is fully configured to prefer embedded tags, it’s fine to have them in the album folder itself, or in ‘Disc x’ sub-folders. Plex does fine either way.

I’ve never used the “~” character in a folder or file name, and I have no idea if Plex has any problem with that. If none of the above suggestions resolve the issue, you might try replacing tildes with square brackets [ ].

3

I’ve switched to square brackets, converted to FLAC and switched to “%track% - %title%.flac” now, but still not showing up in Plex unfortunately. I removed the Japanese lettering and replaced it with “Nobuo Uematsu” as the artist too (and moved the folder to the appropriate artist folder), just to see if that was causing problems. Not seeing that XML error any more but Plex still isn’t picking the files up…

Plex is also configured to prefer tags too

EDIT: Ahah! Language was blank on the Library so it wasn’t saving settings. Now that I’ve done that (and possibly switching to Plex Music Scanner instead of Plex Music) it’s working

4

Well that’s something. I’ve never heard of the language causing a problem, so who knows? I’d be curious if it’s that or the scanner choice. If you feel like narrowing it down.

5

The language thing may have just been for saving settings in the first place, but also I did note that switching scanner did change my agent away from “Plex Music” too so maybe that contributed?

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