Problems offline downloading with Android client(s) ONLY on home network

I was fiddling around with my settings, and on my mobile device I changed the DNS to an external DNS instead of the home wifi network and suddenly Downloads synced.

I’d still like to hear about dnsmasq fix, but if anyone is looking for a temp fix perhaps this is an alternative. Would be good for Plex to address this in some way, or provide a fix.

Similar to oskyplop’s fix, here is how I was able to work around the issue. I found that I was able to download successfully on cell data, so it has to be something with in-network wifi. I found several other threads that seem to indicate DNS-related issues.

After trying several things, here are 3 options (pick one) that all worked for me:

  • Set a static IP for my home wifi on my phone using Googles DNS servers (8.8.8.8 and 8.8.4.4). No decrease in speed. This is the solution I ended up choosing, but the next two work as well
  • Use the (free) 1.1.1.1 app which can route traffic over a VPN profile for DNS resolution. The ‘Warp’ setting and the ‘DNS only’ setting both worked. I suspect any VPN would work. BUT there was probably a 25% decrease in speed over wifi using the tunnel. But it’s easy to enable and disable as needed. It’s also an easy way to test if DNS is your issue.
  • Start the download using cell data, then enable wifi. Downloads still proceeded.

I wish we didn’t need to do this, but the above solutions all worked for me. I think ultimately the issue seems to be inside your network DNS related.

Changing my network’s DHCP DNS servers to Google’s did NOT work (at least in my testing).

Hopefully, this helps someone.

What a carry on, typical behaviour for Plex of course.

Just keeping this alive as it’s still not fixed. I just manually transferred my stuff to a memory card to take on holiday with me to play on Kodi (read XBMC) like it was 2005!

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