r/Plex Reddit Page

This is extremely frustrating. Does anyone at Plex realize just how many broken links exist on Google search right now. The protest and all that is one thing, fine.

But the ramifications are not quite that simple. Every Plex question I’ve ever asked has top results on Reddit.

I feel bad for newer Plex users right now.

I’ve paid my dues to Plex for Plex pass for years now…If you’re going to make money off of Plex, then don’t alienate your customers by walling off all of half the information about your product. Especially if it’s for a reason that has nothing to do with Plex the company or Plex the product itself.

The marketing team at Plex should be ashamed of themselves.

Also to those who think “View the cached site” is an appropriate solution are kidding themselves.

The mod answer about Reddit being “unofficial “ because Plex didn’t want to control that platform is a silly argument, at least for a paid product.

When you think homelab, you think Plex.
When you think about homelab you think pfSense, TrueNAS, Unraid, etc
All of those software’s reddits are actively managed and maintained by their projects respective companies. Know your audience,

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View the cache site.

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…the heck? What makes you think that the Plex reddit is controlled by Plex?

You jump straight to accusing Plex of doing something, then complain because Plex ISN’T doing it?

I don’t. Hence:

Most users are going to have no idea that the Plex subreddit isn’t controlled by Plex. Plex the company should claim the Plex subreddit and end the shenanigans. This is a business problem, and a bad one. Alot of people have jumped-ship (or never used Plex at all!) over to Emby/Jellyfin over the past year or so.
See this video with over 1.4 million views!
(1245) The open source alternative to my sponsor - Jellyfin vs Plex - YouTube

Arbitrarily alienating your customers by not taking action to free up information is irresponsible at best.

To be clear here, I am not mouthing off just to complain. I actually DO care about Plex as a brand, a company and a product. I had the opportunity to buy a life-time membership several times, but I have chosen to continue to support the development of Plex and opted for annual renewals instead.

Thats over $350…I’m just sayin…can easily continue using Plex for many years to come. Would hate to switch, and that’s not sarcasm. Despite all the damned transcoding issues. I mean hell, the amount of time and money I’ve spent re-encoding my library to h.264 level 4.1 with aac/ac3 dual audio is probably incalculable. And probably wouldn’t have been necessary with Jellyfin. But I like Plex, and so the cost is worth it IMO. I’m just starting to lose a little faith…

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To put things into prospective… Linus put out a video two days ago about a Roku TV which currently has 1.2 million views

Conflating that number with the health of a company over a subreddit page is a stretch

Maybe you didn’t see this

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Just sharing a screenshot of the comment from @elan on the /r/Plex post announcing that the subreddit will be going private.

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To be clear, I was voicing my support for that, but I wouldn’t do it unilaterally, even assuming I could.

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@elan
If nothing else, I hope you’ve at least seen my post and considered my opinion. I do appreciate all that Plex has done for me personally.

Why is this still private on Reddit?

Anytime you google something for support on an issue, google shows mostly Reddit… your just blocking customers from getting support and help… The reddit blackout is just harming users… not Reddits profits.

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Just a thought on a different topic. You have paid over $300 to PLEX. Why not get the lifetime pass for $120 and be done with it?

Because I’ve chosen to support the product development.

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From someone who pretty much reads every topic daily on both the Plex forum and reddit, you’ll get much better support here :slight_smile:

It’s kind of the only way to effect any change. When your product is freely provided by the users, the only way to hurt the company is to remove their ability to exploit the free product. If your intention is to only inconvenience the ones responsible for a thing, then protests would be completely invisible and only outside the homes of CEOs. But the powerful have ways of negating any protests or complaining, so the next option is to hurt them where they care the most: their pockets.

Don’t forget, most (all?) of reddit’s content is content provided free of charge by its users.

Not just regarding Plex but,

I find that on Reddit you tend to get a lot of conflicting information or a…”this worked for me post”, but 7 people after that say no, that didn’t solve my problem with a dead end

For every solution there are 3 other threads that have completely incorrect or misleading information that can lead you down a frustrating rabbit hole if you don’t know any better

Outdated posts that give you solutions using features and settings that don’t even exist anymore

I think some people need to be honest about why they’re missing this so much and I’m not sure it has as much to do with great solutions as it does with a missing social media site

Compare the amount of Reddit links there are in your search history to the number of solutions you actually needed and found

How many times do you ignore the support article that shows up in the same Google search and go straight to Reddit?

If you want to use Linus as a litmus test regarding Plex you would surely apply the same logic to what he has to say about Reddit
Screenshot (1464)2

Voicing your displeasure over this matter is understandable, I just think pointing your finger at Plex is misguided

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It seems you are conflating my displeasure with the Plex Subreddit being unavailable with what my feelings are for the Reddit API situation.

I agree that the Reddit’s actions were a hostile act against a multitude of developers and businesses. The sheer insanity of the Apollo situation is clear on that. Asking someone who has paid you nothing to somehow come up with $20 Million dollars annually is Ludacris. Also see this: (5) :megaphone: I want to debunk Reddit’s claims, and talk about their unwillingness to work with developers, moderators, and the larger community, as well as say thank you for all the support : apolloapp

Specifically:

Why can’t you just charge $5 a month or something?

This is a really easy one: Reddit’s prices are too high to permit this.

It may not surprise you to know, but users who are willing to pay for a service typically use it more. Apollo’s existing subscription users use on average 473 requests per day. This is more than an average free user (240) because, unsurprisingly, they use the app more. Under Reddit’s API pricing, those users would cost $3.52 monthly. You take out Apple’s cut of the $5, and some fees of my own to keep Apollo running, and you’re literally losing money every month.

And that’s your average user, a large subset of those, around 20%, use between 1,000 and 2,000 requests per day, which would cost $7.50 and $15.00 per month each in fees alone, which I have a hard time believing anyone is going to want to pay.

I’m far from the only one seeing this, the Relay for Reddit developer, initially somewhat hopeful of being able to make a subscription work, ran the same calculations and found similar results to me.

By my count that is literally every single one of the most popular third-party apps having concluded this pricing is untenable.

And remember, from some basic calculations of Reddit’s own disclosed numbers, Reddit appears to make on average approximately $0.12 per user per month, so you can see how charging developers $3.52 (or 29x higher) per user is not “based in reality” as they previously promised. That’s why this pricing is unreasonable.

While I would certainly understand that Reddit wanted to monetize access to the API, the ask of a $20,000,0000 ransom is clear that they intend to make drastic changes to their platform and have no interest in keeping things how they were.

But alas, my opinion on the two matters are not mutually exclusive. That is the root of our disagreement here. Boycotting continued new posts or conversations is simply not the same thing as deliberately hiding historical information. THAT action hurts little old people like us far more than it hurts Reddit, and I personally find that just as distasteful as you seem to think the Reddit situation is.

Information wants to be free - Wikipedia

Reddit being wrong and the situation with the Plex Subreddit being wrong can both be true statements.

Also FWIW, you can still access the Apollo subreddit. If even those hardest hit by this situation don’t want to hide their subreddit, why does Plex?
Interesting side note. That Subreddit is controlled by it’s developer :wink:


PPS, you reminded me to buy an Apollo shirt. Best of luck to that guy.

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Mostly because this forum is not crawled by search engines.

What makes you say that? I see results from the forums on Google.

I never ever see results from the forums.

Well, they’re there!

https://www.google.com/search?q=site%3Aforums.plex.tv+server 

Ok, so it gets crawled indeed.

But as Google doesn’t seem to show results unless you restrict to “forums.plex.tv” maybe your SEO score is a problem?