Recently added issues ONGOING

I am having an issue with Plex and the recently added feature of Movies, and TV Shows.

I have stuck with the naming conventions from the documentation on this site, but still the problem persists.

The TV Shows keeps showing things which were added quite a while ago, probable more than a couple of months. The Movies is showing things as recently added all the way back, which means EVERY movie shows up as recently added. I have a third category which is also movies, but it is broken down and named “Documentaries”. Finally, I have a “Personal Videos” which also shows everything added. I finally set them to not be included in recently added, but I would like this function to work as it is intended to, and turn them back on.

I am running Plex on a Synology DS1817+ NAS, and tried various things along the way (been running Plex on the NAS for over a year and had the same issue previously on my old Synology DS1812 NAS). I have noticed the same things seems to occur with a Windows installation, so not sure that the NAS has anything to do with the issue. Why does this feature not work? I have seen numerous posts by many others with the same issue, and I don’t think anyone has a system where it works as it should (do they?).

Any help or assistance in getting this sorted out would be appreciated, especially help from the Plex team.

So no one has anything to offer on this issue that apparently everyone else also has?