You mean external subtitle files .srt for example?
By default the agent only allows metadata from its own but you can check the agent settings to include those things from other agents as well however I don’t think this is an issue with the agent but rather with the scanner …
Are there any errors in the agents log file or can you give me an example? Preferably from the same files once with the standard agent and once with the MALAgent.
Yup, it’s ssa/srt/ass files.
I did some fast tests before going to work:
3 new library with one folder with one anime title.
@Erhesar said:
Yup, it’s ssa/srt/ass files.
I did some fast tests before going to work:
3 new library with one folder with one anime title.
- default plex scanner + default TheTVDB agent - internal + external subs available
- default plex scanner + malagent - only internal subs available
- babs + malagent - only internal subs available
I’ll try to find logs when i came home
You need to activate the “local media assets” in settings - agents - MALAgent.
I hope that helps because I can’t check at the moment because my media server is toast
Yup, it was this thing. Not looks like obvious solution, thank you.
Works like a charm now.
Hi, is your api site down? I don’t get a response from it. And the plugin does’nt find animes.
Yeah seems like it. The database seems okay. but can’t connect to my application server. Don’t know what it is yet. I need to get in contact with the support of my hoster, thank you for letting me know.
So server was restarted, and it is available again, however, the search responds with an error and I don’t know why. I will take a look at it at the weekend when I have a bit more time.
Is there a way that you could make a new download link. The site is saying it is under maintenance. Would be greatly appreciated.
@Pufffreex said:
Is there a way that you could make a new download link. The site is saying it is under maintenance. Would be greatly appreciated.
I just moved to a new hoster a few days ago and have yet to sort some things out like plugins spontaneously not working and such stuff. The page will be up soon.
@Daraku said:
I just moved to a new hoster a few days ago and have yet to sort some things out like plugins spontaneously not working and such stuff. The page will be up soon.
Awesome! Will be glad to see this back up and running. Only Anime Agent I can find that works!
@Pufffreex said:
Awesome! Will be glad to see this back up and running. Only Anime Agent I can find that works!
The website is up and running again. The style I used was so outdated that the plugins didn’t work with it anymore. The only thing left to do is to get SSL to work and then I’m happy again.
Download link is dead.
@aaronth07 said:
Download link is dead.
Thanks, if fixed that.
@Daraku said:
@aaronth07 said:
Download link is dead.Thanks, if fixed that.
Thanks. Just tried to install but it’s not showing up on Plex.
Did you restart the server and have the correct file permissions?
What do you mean correct file permissions. I have taken ownership of the files if that is what you mean, and yes I have restarted Plex.
Plex needs to have access to the files. Can you look into the log files to determine what the server and agent are doing
What kind of access? How do I give Plex access to the files? As I have said before, I have taken ownership of the Plex folder so there should not be any restrictions for Plex. Log files are attached.
The File permissions are really (only) important for the Linux file system. It could be that plex on Linux uses a different user to access files and if the agent is not set to have this user as owner then plex won’t be able to load the agent.
However, I think you are using windows and that shouldn’t be an issue there.
I looked at your log files and can’t see why it shouldn’t work. Are you sure that you installed it correctly? Like extracted the .bundle folder into the Plug-ins folder or did you extracted it into its own folder and copied it?
Since the Agent doesn’t get loaded at all I think that you need to let plex restart a few times. Personally, I never had that problem on Windows or Linux and from the Reports, I got over the years it was always fixed by restarting the server.
What you could also try is to set file permissions for Everyone to the agent and see if that fixes the issue. For that, you need to right-click on the .bundle folder, select properties, then security and then the button edit then you click on add and type “everyone” into the object name text field. Click validate name (the button to the right) and if the user is underlined you can click ok. Select the everyone user and give them full access.
You can also try to reinstall the server, you won’t lose any data.
Yeah, I am using Windows. I just changed the file permissions to everyone, it still doesn’t work. I have also already restarted Plex multiple times but it still doesn’t show up. I’m pretty sure I installed it correctly, here are some screenshots of my folder scheme:
Thanks for the Screenshots, it seems to be installed correctly. As I said, I never really had that problem myself and there is no error in your log files as far as I can see. I started a Reddit post to get some more information on this though because I’m not sure how to fix it.
Some other who had this problem said that restarting and or a reinstallation of the server fixed it. However, I think there needs to be a better solution.
