Remote Streaming Encryption?

Server Version#: 1.24.0.4930
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A friend who has remote access to stream my collection is claiming he received an email from his ISP coincidentally on the same day he played 1 of the videos on my server. However, there are some details that point to Plex NOT being the cause but I wanted to see if anyone can give me a direct answer on if its truly possible.

Here are the facts of the situation:

  1. He only streamed the video for less than 2 minutes on a 720p transcode.
  2. Original file on the server is 1080p .mkv
  3. He forwarded the ISP email and it states there was a “bittorrent type infringement” of a specific movie. That movie is the exact movie he clicked on that day in Plex but the email from the ISP says the infringing file was a completely different file (.mp4) and is not even the same filename as the file located on the remote server.
  4. The file on the server is named xxxxx.mkv while the file that is reported by the ISP is xxxxx.mp4 [720p] [bluray] — (the source of the file is not from a bluray disc)
  5. Server is SECURE

He is essentially implying that instead of Plex transcoding my 1080p .mkv file, it started a bit torrent download and was streaming that copy of the video to his iOS device. And within those 2 minutes, his ISP was made aware of and sent a DMCA notice of it.

Can anyone tell me if this is even possible? I would also appreciate explanations as to why it is or isn’t possible so I can explain it better to him. I am having a hard time believing this.

Thank You

The claim your user is making that Plex had any involvement with this is ludicrous.

Either your user is torrenting and got caught, or the organization making the infringement complaint is somehow mistaken.

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I know its absurd. I would just like others experienced input on the matter on if its even remotely possible in any way shape or form. Thank you for replying, I hope others can chime in.

I can assure you what he suggests happened didn’t.
If he really insists it did happen there is a very easy “but harsh” solution.

As for asking why it’s not possible that it happened you would be better served on any Reddit channel that deals with the torrent protocol.
Though it does happen occasionally, discussion of torrents is generally scorned upon here.

Plex defaults to a Secured Connection of Preferred, so it is possible that your friend, on his iOS plex app, went into the settings of the app and changed Allow insecure connections to always.

And if the above is true, then I can see how the ISP may have received the notice. But if that is how it occurred, then all the fault lays at the feet of your friend.

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Plex defaults to a Secured Connection of Preferred , so it is possible that your friend, on his iOS plex app, went into the settings of the app and changed Allow insecure connections to always .

Even if he Allows insecure connection wouldn’t the notice be of the filename of the file on the server? How would an insecure connection to the server result in the ISP flagging a completely different file that isn’t even on the server (the email refers to a .mp4 file while the file on the server is .mkv and a completely different source)

If your Plex server is transcoding the file for an iOS client, it will produce an mp4 file. During this, it won’t use the original file name either.

Your friend might want to change ISPs or start using a VPN.

I considered that it is possible for the transcode to be in mp4 for compatibility sake as it was also considered by him as well. But I am assuming Plex wouldn’t rename the file (filename).mp4 [720p] [bluray] considering my source file isn’t even a bluray copy. It would just have a different naming convention and not makeup unnecessary information.

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Correct. If this is the actual file name that was used, then it wasn’t Plex which used it.

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Not sure how you would feel about it, but I would recommend on your server to change it to always use secure connection.

Network > Secure connection > Required.

This way they can’t stream without it being secured/encrypted.

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