I have a separate DataVol that only contains PMS. Due to constraints a the time, it was on a single SSD, which went bad. I had my Plex Media Server folder entirely backed up, so I wasn’t too concerned. I have rebuilt the DataVol with two SSDs for a RAID1, reinstalled Plex from my latest .qpkg update file on admin account, and restored my Plex Media Server data to the appropriate path (/share/CACHEDEV3_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/), but when starting Plex, it either will not start or it asks me to build a new library when it does.
Not sure what is going wrong. Any assistance restoring my server would be greatly appreciated.
Apologies in advance, as I have only a surface level of knowledge about these things.
Since i cannot get my server up, i cannot navigate to the appropriate menus to download logs. I do have my logs from the backup server data, but those will be from about a week ago and aren’t likely to cover the issue i am currently having. How would i pull server logs for this issue?
I have been through it and made sure all permissions are correct. Plex will not even open from the apps on QNAP. It says “Starting…” when i try to initialize it and then it just goes back to a gray icon with the start button under it.
Ok, so i got it working. I had installed Plex using the most recent update file then added all my backup data. Plex wouldn’t even launch after that, so i updated Plex with the same update file to hopefully clear some things up. After that, made sure to restore my backed up .db files to Plug-in support and things are finally back up and running.
Sounds like the re-install fixed the permissions issue. Odds are the plex internal user wasnt given the correct permissions after you restored your backup (when restoring files permissions can easily get mixed up)
