Resume play issue- Video doesn't resume, subtitles don't show - Have to reset play instead of resume

Plex Players Mobile Devices
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Server Version#: 4.116.1
Player Version#: 10.0.0.4149

Howdy,

I have an S22 and when I stream anything on Plex on this phone from my either my desktop or Synology 1522+ I get two issues.

  1. It takes about 5-7 seconds for the audio to “catch up” with the last frame that was shown before I closed/paused the app. During this time, I hear the audio, but the video is frozen on one frame. I can rewind by ten seconds to get the video to start playing though.

  2. The subtitles do not show when I resume playing after turning off my phone’s screen and then opening the app to resume playing again. The only way to get the subtitles to show again is to close the video and then reopen it, in the app.

This is very annoying because I just paid for lifetime subscription. Please help me with making this a better experience.

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