On my Roku 3, most images are missing. Browsing any of my categories (TV, movies etc) have a few images but 90% are missing.
I’ve already deleted the Photo Transcoder directory as suggested by an old post and restarted plex - no improvement. ON all my other devices (Android and Apple tablets, AMazon Fire stick and PS4), all images showing correctly.
ANy clues ?
Thanks
Extract from plex media server log at the time I selected Blindspot and no images for shown the 2 seasons:
Aug 05, 2017 11:06:53.665 [9008] DEBUG - Auth: authenticated user 1 as markfsb
Aug 05, 2017 11:06:53.665 [9008] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Aug 05, 2017 11:06:53.665 [9664] DEBUG - Request: [192.168.0.3:35472 (Subnet)] GET /library/metadata/311363?includeRelated=1&includeRelatedCount=1&includeExtras=1 (11 live) TLS GZIP Signed-in Token (markfsb)
Aug 05, 2017 11:06:53.665 [2716] DEBUG - Request: [192.168.0.3:35473 (Subnet)] GET /library/metadata/311363/children?excludeAllLeaves=1 (10 live) TLS GZIP Signed-in Token (markfsb)
Aug 05, 2017 11:06:53.681 [9008] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Aug 05, 2017 11:06:53.681 [9008] DEBUG - Auth: authenticated user 1 as markfsb
Aug 05, 2017 11:06:53.681 [9008] DEBUG - Auth: Came in with a super-token, authorization succeeded.
Aug 05, 2017 11:06:53.681 [3124] DEBUG - Request: [192.168.0.3:35471 (Subnet)] GET /photo/:/transcode?url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F336343%2Fthumb%2F1495292718%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx&width=141&height=212&minSize=1&format=png (9 live) TLS Signed-in Token (markfsb)
Aug 05, 2017 11:06:53.681 [3124] DEBUG - Photo transcoder: Request for url [127.0.0.1:32400/library/metadata/336343/thumb/1495292718?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx] (is local: 1 upscaled: 0)
Aug 05, 2017 11:06:53.681 [3124] DEBUG - Content-Length of C:\Users\mark\AppData\Local\Plex Media Server\Cache\PhotoTranscoder\b3\b32a4db77f471acaabe4d872867029d123993308.png is 44412.
Aug 05, 2017 11:06:53.681 [9664] DEBUG - There were 1 top-level paths for Blindspot.
Aug 05, 2017 11:06:53.681 [9004] DEBUG - Completed: [192.168.0.3:35471] 200 GET /photo/:/transcode?url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F336343%2Fthumb%2F1495292718%3FX-Plex-Token%3Dxxxxxxxxxxxxxxxxxxxx&width=141&height=212&minSize=1&format=png (9 live) TLS 5ms 44412 bytes
Aug 05, 2017 11:06:53.681 [9008] DEBUG - Completed: [192.168.0.3:35473] 200 GET /library/metadata/311363/children?excludeAllLeaves=1 (9 live) TLS GZIP 16ms 1241 bytes (pipelined: 1)
Aug 05, 2017 11:06:53.696 [9664] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Aug 05, 2017 11:06:53.696 [9664] DEBUG - Selecting best audio stream for part ID 564433 (autoselect: 1 language: en)
Aug 05, 2017 11:06:53.696 [9664] DEBUG - We’re going to try to auto-select a subtitle.
