Same sound stream is getting transcoded

I have a version of a movie that is 4K HVEC with EAC3 audio. I transcoded with handbrake the video to FHD HVEC with an audio passthrough. The PMS is on a Synology 923+ on a remote site. When I play the FHD, version I get Direct Play, but when I try the 4K version it starts transcoding the audio to AAC.

Server Version#: 1.40.2.8395
Player Version#: Plex for Samsung: 5.81.1, Platform version 6

FHD - HVEC - 10Bit.txt (11.9 KB)

4K - HVEC - HDR.txt (11.5 KB)

Plex Media Server Logs_2024-04-28_13-54-13.zip (1.3 MB)

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