SD File cannot be play in Plex

General Discussions
1

I have a movie file that cannot be play in Plex. I get an error saying:
This server is not powerful enough to convert video.

Playing the file in Windows directly via VLC is fine. What can I do to play it in Plex? I am running Plex with a RPI4.

Media
Duration 2:05:56
Bitrate 2204 kbps
Width 720
Height 400
Aspect Ratio 1.78
Video Resolution SD
Container MKV
Video Frame Rate NTSC
Video Profile advanced simple

Part
Duration 2:05:56
File God of Gamblers (1989) [Cantonese].mkv
Size 1.94 GB
Container MKV
Video Profile advanced simple

Codec MPEG4
Bitrate 1756 kbps
Language 中文
Bit Depth 8
Chroma Location left
Chroma Subsampling 4:2:0
Coded Height 400
Coded Width 720
Frame Rate 29.97 fps
Height 400
Level 5
Profile advanced simple
Ref Frames 1
Width 720
Display Title SD (MPEG4)
Codec AC3
Channels 6
Bitrate 448 kbps
Language 中文
Audio Channel Layout 5.1(side)
Sampling Rate 48000 Hz
Display Title 中文 (AC3 5.1)
2

There is no hardware transcoder support on the RPi. And even if, probably not for the MPEG4 codec.

I recommend you to use adequate hardware for your Plex server. An entry-class mobile phone cpu won’t do.

3

And even if, probably not for the MPEG4 codec.

Fixed. Converted file to H.264 using Handbrake.