can some one help me out please. plex crashes when HW transcoding and i cant make sense of it. this is what i was able to pull out of terminal but i dont know what i am looking at. my trouble shooting skills are very limited. i am trying to use intel arc b50 pro to transcode.
im missing something, just dont know what it is.
any help will be appreciated.
@chris_decker08 i was told to reach out by @ChuckPa
If you can recreate it one more time and then download & attach the logs ZIP file for Chris, that will help him more. Debugging screenshot snippets doesn’t give all the info.
Plex Media Server Logs_2026-06-15_05-07-26.zip (4.1 MB)
thank you - here are my logs.
unfortunately this appears to be a driver error. I have filed an issue and will dig into it when i get a chance.
This was a while ago, but I had an issue where I have a 5600g AMD processor and an Intel b580 GPU running Debian OS. With the 5600g’s GPU enabled the plex would crash when trying to transcode with the Intel GPU. I disabled the AMD GPU and the issue went away. I should have kept my logs, but since it worked I didn’t care. Just in case it’s a similar issue here.
It’s interesting that other people’s setups with B50’s works fine. But then I have an Intel cpu and a B50. Maybe it has to do with having an AMD processor and an Intel card.
I honestly suspect its this: https://github.com/intel/media-driver/issues/1998
