Server crashing on startup

Plex Media Server Desktops & Laptops
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Server Version#: v1.15.4.919-8e2884e4b
Mac Mini running 10.14.3

I am trying to help my son figure this out. His server stopped running and would not start, he has now downloaded above version and the server will act like it is starting and then crashes. I see the below in his server log indicating his database is corrupt. Is it possible to repair without being able to start the server or do we have to blow everything away?

Apr 15, 2019 22:12:26.158 [0x700003626000] INFO - Plex Media Server v1.15.4.919-8e2884e4b - Apple Mac x86_64 - build: darwin-x86_64 macos - GMT -05:00
Apr 15, 2019 22:12:26.158 [0x700003626000] INFO - MacOSX version: 10.14.3, language: en-US
Apr 15, 2019 22:12:26.158 [0x700003626000] INFO - Processor Intel® Core™ i5-4278U CPU @ 2.60GHz
Apr 15, 2019 22:12:26.158 [0x700003626000] INFO - /Users/XXXXX/Desktop/Plex Media Server.app/Contents/MacOS/Plex Media Server
Apr 15, 2019 22:12:25.790 [0x7000038b5000] DEBUG - Job running: ‘/Users/XXXXX/Desktop/Plex Media Server.app/Contents/MacOS/CrashUploader’ ‘–directory=/Users/XXXXX/Library/Application Support/Plex Media Server/Crash Reports/1.15.4.919-8e2884e4b’ ‘–version=1.15.4.919-8e2884e4b’ ‘–platform=MacOSX’ ‘–platformVersion=10.14.3’ ‘–serverUuid=XXXXXXXXXXXXXXXXX’ ‘–userId=xxxxxxxxxxxxx’ ‘–sentryUrl=https://sentry.io/api/1233455/minidump’ ‘–sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx’ ‘–vendor=Apple’ ‘–model=x86_64’ ‘–device=Mac’
Apr 15, 2019 22:12:26.246 [0x7000038b5000] DEBUG - Jobs: Starting child process with pid 508
Apr 15, 2019 22:12:36.794 [0x7000037af000] DEBUG - Jobs: ‘/Users/xxxxxx/Desktop/Plex Media Server.app/Contents/MacOS/CrashUploader’ exit code for process 508 is 0 (success)
Apr 15, 2019 22:12:36.794 [0x700003b44000] DEBUG - BPQ: [Idle] -> [Starting]
Apr 15, 2019 22:12:36.848 [0x700003b44000] DEBUG - FeatureManager: Using cached data for features list
Apr 15, 2019 22:12:38.777 [0x700003b44000] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.26.0, threadsafe=1
Apr 15, 2019 22:12:40.519 [0x700003b44000] INFO - SQLITE3:0x10b51e258, 283, recovered 275 frames from WAL file /Users/xxxxxxx/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Apr 15, 2019 22:12:42.002 [0x700003b44000] DEBUG - Running migrations. (EPG 0)
Apr 15, 2019 22:12:47.863 [0x700003b44000] ERROR - SQLITE3:0x10b51e258, 11, database corruption at line 64757 of [bf8c1b2b7a]
Apr 15, 2019 22:12:47.864 [0x700003b44000] ERROR - SQLITE3:0x10b51e258, 11, database corruption at line 64798 of [bf8c1b2b7a]
Apr 15, 2019 22:12:47.864 [0x700003b44000] ERROR - SQLITE3:0x10b51e258, 11, statement aborts at 10: [select max(max(metadata_items.changed_at),max(metadata_items.resources_changed_at)) from metadata_items] database disk image is malformed
Apr 15, 2019 22:12:47.911 [0x700003b44000] ERROR - Database corruption: sqlite3_statement_backend::loadOne: database disk image is malformed

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Apr 15, 2019 22:12:47.863 [0x700003b44000] ERROR - SQLITE3:0x10b51e258, 11, database corruption at line 64757 of [bf8c1b2b7a]

Have you tried restoring the database from a backup? Backups occur on a schedule if you have the option for “Backup database every three days” enabled.

See:
https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/

1 Like
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Your logs shows your database is corrupt. Did you have back ups set to be made? Info on how to restore a back up can be found here https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/

in general you should not be running apps from your desktop. Put them in your applications folder. I don’t think that was cause of corruption just not good practice

1 Like
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Thanks for the reply, as this is my son’s server not sure if he had backups on. I will forward the support article and have him look. As for the app on the desktop, I had him put it there while we were trouble shooting, it was not there when the corruption occurred .

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