That is a deadlock that started at Oct 28, 2018 17:55:16
For deadlocks we need process dump + list of connections + logs
Diagnostics for a deadlock / lockout (Windows)
- Prepare yourself by finding the server security token string as it will be needed for the connections list request. To find the token string, see this support article https://support.plex.tv/articles/204059436-finding-an-authentication-token-x-plex-token/
- When the problem occurs (and please wait for sufficient time before capturing diagnostics or restarting eg 10 minutes of requests to the server not getting through) , get the output from a specific browser request on the server. In a browser, go to this url
http://localhost:32400/connections?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxxwhere you put the server token string instead of the xxxxxxxxxxxxxxxx. Copy the displayed output to a text file and save and note down the exact time when the request response was returned - Next is to force a process dump for the Plex Media Server.exe process. We can do this with Windows Task Manager - but on a 64-bit windows and with Plex Media Server.exe being a 32-bit application, you would need to load the 32-bit x86 version of windows task manager. So load this program instead of the default task manager
C:\Windows\SysWow64\Taskmgr.exe - Using this 32-bit Taskmgr.exe find the
Plex Media Server.exeprocess, select it and right click on it and chooseCreate Dump - Check that the dmp file has been created
- Restart the server and capture the zipped logs
- Zip the dmp files and upload to dropbox or similar service
- send me by private message link to the zipped dmp files and send the saved
/connectionsoutput text files and the zipped logs
