Server Version#:1.15.6.1079 Plex Media Server Logs_2019-05-18_08-31-14.zip (5.2 MB)
Player Version#:
Hi,
My server is crashing daily ever since the latest update.
Please could somebody have a look at my logs and advise.
Thanks
I am experiencing similar issues where every couple of days plex will crash and restarting PMS will not fix it. I am running version 1.15.3.876. I have to restart my windows 10 pc to get plex working again. logs attachedLogs.zip (14.4 MB).
I am not seeing crashes but there is some evidence that suggests you have two instances of Plex Media Server.exe running at some point - perhaps one as a service or scheduled task and the other the normal auto launch on login / start of windows session
The logs show some overlap - which suggests two parallel Plex Media Server.exe processes running
.5 Jun 09, 2019 06:17:49.638 to Jun 09, 2019 09:22:30.990
.4 Jun 09, 2019 09:22:30.997 to Jun 09, 2019 11:28:27.210
.2 Jun 09, 2019 11:28:27.216 to Jun 09, 2019 13:28:06.428
.3 Jun 09, 2019 10:53:27.501 to Jun 10, 2019 07:14:30.947
.1 Jun 10, 2019 07:14:30.955 to Jun 10, 2019 13:16:07.472
Jun 10, 2019 13:17:28.484 to Jun 10, 2019 13:44:36.274
Also the presence of warnings such as these periodically logged is indicative of the process running as a service or scheduled task
Jun 09, 2019 11:28:36.175 [2216] WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x80004005
Jun 09, 2019 11:28:41.171 [2216] WARN - Shell_NotifyIcon(NIM_ADD) failed: 0x80004005
If you intend to run it as service/scheduled task, you must disable the auto start of Plex Media Server on login / boot
You should delete
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Plex Media Server
You would be better off using the solution that many users have adopted rather than do it yourself
See PMS as a service
I cannot help you whilst you have done this
May 18, 2019 08:17:45.898 [9044] WARN - Crash: Crash reporting disabled
Need Logs with debug enabled (as you have) and crash reporting enabled
Thank you for the super fast response. I will check that out and switch to the PMS as a service.
Just went through my configuration and you are totally right. I never disabled the scheduled task when i switched to auto launch at login. I have the disabled the task, deleted that registry value, and switched to run as a service so hopefully i wont have this issue anymore. Thanks again
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