I keep getting this error on most of the videos I’m trying to play. A few worked, but then the rest keep giving this error. I’m running from a Synology DS916 NAS where there are several free TB’s remaining. Media is stored on the Synology volume.
I’m new to Plex and can’t figure out what’s causing this error.
So, I am having the same problem.
Here is the XML for the file and I have attached my logfiles. Thanks.
<?xml version="1.0" encoding="UTF-8"?>
<MediaContainer mediaTagVersion="1507763950" mediaTagPrefix="/system/bundle/media/flags/" librarySectionUUID="71a0a163-e3ae-42ed-abec-2371c5c2a189" librarySectionTitle="Adult TV Shows" librarySectionID="3" identifier="com.plexapp.plugins.library" allowSync="1" size="1">
<Video title="Kumail Nanjiani/P!nk" librarySectionID="3" updatedAt="1508080322" addedAt="1508079821" originallyAvailableAt="2017-10-14" duration="4132884" grandparentTheme="/library/metadata/15838/theme/1508079873" grandparentArt="/library/metadata/15838/art/1508079873" grandparentThumb="/library/metadata/15838/thumb/1508079873" parentThumb="/library/metadata/18947/thumb/1508079872" art="/library/metadata/15838/art/1508079873" thumb="/library/metadata/19040/thumb/1508080322" year="2017" lastViewedAt="1508210108" viewCount="1" parentIndex="43" index="3" summary="" contentRating="TV-14" parentTitle="Season 43" grandparentTitle="Saturday Night Live" parentKey="/library/metadata/18947" grandparentKey="/library/metadata/15838" type="episode" librarySectionKey="/library/sections/3" guid="com.plexapp.agents.thetvdb://76177/43/3?lang=en" grandparentRatingKey="15838" parentRatingKey="18947" key="/library/metadata/19040" ratingKey="19040">
<Media duration="4132884" videoProfile="high" audioProfile="lc" id="36773">
<Part size="533828472" duration="4132884" key="/library/parts/37322/1508080298/file.mkv" videoProfile="high" audioProfile="lc" id="37322" container="mkv" file="/share/CACHEDEV1_DATA/.qpkg/CodexPack/mnt/share/CACHEDEV1_DATA/Multimedia/Video/~Adult TV Shows/Saturday Night Live/Season 43/saturday.night.live.s43e03.kumail.nanjiani.hdtv.x264-crooks.mkv"/>
</Media>
<Extras size="0"> </Extras>
</Video>
</MediaContainer>