I recently discovered that my shield cannot be hardware transcoded, and hw is not displayed on the playback information The version used is 1.25.3.5385

[image] StephenH: this fix still on track for 1.32.8 It has been released as beta - 1.32.8.7639 See Plex Media Server - #607 by gbooker02 (Transcoder) Videos HW encoded on the shield would display a black screen on some devices (#14384) [image] purplefish: Shield /Plex went back to be…

My understanding is that the employees who worked on this part of the code were let go in the recent layoffs. It seems the priority going forward is more on ad-revenue from free streaming channels.

My feeling too, to be honest. Disappointing as I purchased both the Shield and lifelong Plex membership specifically for this functionality.

Im a newbie Nvidia shield user and Im experiencing this too - I feel disapointed that the plex website that mentions support for this hardward doesnt mention that hardware transcoding isnt working. In my own tests - video files are HW decoded but then it errors when trying to HW encode… if I disab…

I give up on the crappy Nvidia Device Going back to a real option a QNAP NAS with hardware encoding in built Intel, or with PCIe expansion option

it’s a pity for the equipment, you have to look for something economical for transcoding

yes I am - currently running plex off of an old laptop… Ive returned the Nvidia shield pro to amazon - Ill buy it again when Plex fixes hw transcoding in Experience 9 (Android 11)

It’s been a while since this issue was raised, so what is PLEX doing? I’m really angry. If you partner with Shield TV, you have to take responsibility. Several media server updates have already been carried out. It’s not even mentioned in the latest beta. Are you kidding???

Hey everyone, we have been working on this issue extensively. The lack of communication was due to us being so focused on getting a proper fix out. That being said, we do try to communicate appropriately but realize we failed in this case. We’re working on improving this process along with making…

Shield tv don't hw transcode

Plex Media Server

Dinkybluebug September 4, 2023, 1:23pm 203

@anon18523487 - is there an update on fixing transcoding in Experience 9?

No transcoding on android

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Shield tv don't hw transcode

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