My PMS is running on Windows 7x64 I started getting this error Yesterday 4.30.2018 on my Phone while using plex for some videos but not all. Took me about 30 minutes to figure this out. Thought = what’s changed in the last few days? Answer = Auto Update of PMS to 1.13.0.5003-8fcb5b6e5 on 04.27.20…

My objection in reading this thread is how you chastised a community member. So much for Constructive criticism is welcome, but criticize ideas, not people. The tone of your responses are demeaning and not helpful IMHO. While this is a fantastic product, that kind of support is not helpful or kin…

[image] ctjohnny: My objection in reading this thread is how you chastised a community member. So much for Constructive criticism is welcome, but criticize ideas, not people. The tone of your responses are demeaning and not helpful IMHO. While this is a fantastic product, that kind of support is…

All the posts for this error that arose after windows update KB4338819 have now been moved to a new forum topic here [image] [Windows 10 Update KB4338819 issue] Conversion Failed. The transcoder exited due to an error Desktops & Laptops Hello everybody, I got the Plex Medi…

Hmm this is weird, I installed the KB4345421 update as you suggested. Rebooted my computer and tried playing a video and still same issue.

[image] pennywaltz: Hmm this is weird, I installed the KB4345421 update as you suggested. Rebooted my computer and tried playing a video and still same issue. Can you open this thread and add your post there - I moved the posts to new topic - but there appears to be an issue where it does not…

I can confirm installing the latest Windows 10 updates has resolved the issue for me.

Why was my reply moved? I have Windows 8.1 and have been getting this error for around two weeks, are you saying I need to buy Windows 10 to use Plex?

Im on the latest version 1.13.4.5271 and im still getting this error. Plex Media Server Logs_2018-07-27_19-09-54.zip (7.2 MB) My log fie attached. Please advise…thanks

Installing the latest Windows updates so far has solved my problem.

I am on Version 1.13.4.5271 in Debian 9.1 running Open Media Vault and running PMS in docker using plexinc/pms-docker and have the transcoder error on some files on iOS devices but not on my Mac running Mojave. Plex Media Server Logs_2018-07-27_21-24-12.zip (3.7 MB)

SOLUTION: Conversion failed. The transcoder exited due to an error

Plex Media Server

sa2000 July 26, 2018, 10:56pm 178

Can you open this thread and add your post there - I moved the posts to new topic - but there appears to be an issue where it does not show up

Topic		Replies	Views
[Windows 10 Update KB4338819 issue] Conversion Failed. The transcoder exited due to an error Plex Media Server server-windows , subtitles	205	7386	November 13, 2018
Getting a "Conversion failed. Transcoder crashed or failed to start up" error Plex Media Server server-windows	141	11692	January 8, 2020
Error - Conversion failed. Transcoder crashed or failed to start. PMS 1.10.1.4602 General Discussions	77	695	January 7, 2020
Playback Error Conversion failed. The transcoder exited due to an error. after update to PlexMediaServer-1.18.8.2468-5d395aa9d-armv7hf_neon General Discussions server-synology	57	23412	March 24, 2021
Plex Server version 1.13.4.5251- Playback Issues (Transcoder Error) Plex Pass Betas server-linux , subtitles	20	1611	December 8, 2018

SOLUTION: Conversion failed. The transcoder exited due to an error

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