My PMS is running on Windows 7x64 I started getting this error Yesterday 4.30.2018 on my Phone while using plex for some videos but not all. Took me about 30 minutes to figure this out. Thought = what’s changed in the last few days? Answer = Auto Update of PMS to 1.13.0.5003-8fcb5b6e5 on 04.27.20…

[image] dlucas10: I just got this error too… I watched a movie earlier and it was fine, and then it started on another movie. Running PMS on Ubuntu/16.04.5 and ATV Client. Well the error is generic and could be due to many different reasons In your case, it appears to be relating to the Easy…

[image] Kradnam2: I been having the same issue, with movies I know worked prior to several updates ago, anyways, this is getting really annoying, i have since moved to watching things on my PC with a media player instead until this gets fixed. It doesn’t seem to matter if its an older video fil…

[image] Arron_DAD: I am also having the same problem. Please fix ASAP PLEX See my earlier post here SOLUTION: Conversion failed. The transcoder exited due to an error - #256 by sa2000

[image] pcmurthy: I have also begun experiencing a “Conversion failed. The transcoder exited due to an error” problem in the last few weeks on the BBC iPlayer channel. The iPlayer had been working fine for months. I tried to remove/reinstall the channel, but that didn’t help. My PMS is the lates…

[image] gitchownd: Been having this issue with PMP. weird cuz it’ll work fine for hours, then when the first error happens and I try to resume playback, it happens like every minute indefinitely. No idea what makes it stop again but eventually it does. I have all the latest windows updates too. …

[image] godvader: I am having the same problem trying to watch a .mkv file with TrueHD 7.1 audio. Server is on Windows 10 with both windows 10 and the server running the latest update. Been trying most of the fixes and still couldn’t find a solution. Moved transcoder file to another directory bu…

Yes, that’s correct, however I am using a VPN, so it should work (it was working before with the same setup). Let me reset the VPN and see if it’s still getting the error…

No other posts, no logs, the problem wasn’t solved by anything I had read here, but I thought back to a program I used to use, the issue was the auto updater, it was not correctly updating the program and left traces of old files behind which conflicted with the newer version, SOOOO I uninstalled pl…

I am having this issue as well when trying to play to my Tivo. Plex Media Server Logs_2018-09-10_19-59-42.zip (2.8 MB)

Having same issue. Log attached. Plex Media Server Logs_2018-09-10_22-57-12.zip (2.0 MB)

SOLUTION: Conversion failed. The transcoder exited due to an error

Plex Media Server Desktops & Laptops

sa2000 August 23, 2018, 11:31pm 260

There is a memory leak issue with TrueHD - see

would need logs to establish if it is the same issue

See
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
https://support.plex.tv/articles/200250417-plex-media-server-log-files/

Topic		Replies	Views
[Windows 10 Update KB4338819 issue] Conversion Failed. The transcoder exited due to an error Desktops & Laptops server-windows , subtitles	205	7363	November 13, 2018
Getting a "Conversion failed. Transcoder crashed or failed to start up" error. Desktops & Laptops server-windows	141	11653	January 8, 2020
Error - Conversion failed. Transcoder crashed or failed to start. PMS 1.10.1.4602 General Discussions	77	691	January 7, 2020
"Conversion Failed. Transcoder crashed or failed to start up" Desktops & Laptops server-windows	67	12403	January 8, 2020
Playback Error Conversion failed. The transcoder exited due to an error. after update to PlexMediaServer-1.18.8.2468-5d395aa9d-armv7hf_neon General Discussions server-synology	57	23398	March 24, 2021

SOLUTION: Conversion failed. The transcoder exited due to an error

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