SOLUTION: Conversion failed. The transcoder exited due to an error

[sa2000]

Posts from @tomyun specifically relating to seek issues on Plex for iOS when external subtitles in use moved and merged into this forum topic

iOS app seeking broken when SMI or SRT subtitle turned on

Server Version#: 1.13.5.5332 (macOS) Player Version#: 5.3 (iOS) For some reasons, my iOS app has been broken for a while whenever I try seeking videos forward/backward either by using scrollbar or +30s/-10s buttons. Any simple seeking would take very long for like more than 10s if not completely stop the video, only showing the spinning wheel. Sometimes, audio and subtitles would be coming back after a while, but the video would still remain frozen. I can send you a video recording captured so…