I saw it’s generally the top/bottom movies which doesn’t work. All of my movies in SBS, 3D working
hmm strange. That isnt the case for me, totally random if its SBS or Half-OU
I cant get plex to play in 3d on my xbox one either, however it does work on my pc.
Stream 0
Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Resolution: 1920x1090
Display resolution: 1920x1080
Frame rate: 23.976023
Decoded format: Planar 4:2:0 YUV
Stream 1
Type: Audio
Codec: DTS Audio (dts )
Language: English
Channels: 3F2R/LFE
Sample rate: 48000 Hz
Bitrate: 1536 kb/s
I’ve had a similar issue with the NVIDIA Shield TV 2017… some 3D movies show as 2D at a very squished vertical aspect ratio. Server shows as direct play. Other 3D movies work fine, both sbs and ou. Tried the same file on an Apple TV G4 and it worked as it was supposed to. File is a 1080p half ou.
Went through mkv header and couldn’t see any differences between working and non working files. Even the codec was the same.
Any ideas anyone?
Hi there,
i want to reactivate this thread because i am running into the same problems regarding 3D movies on a Xbox One + plex app + dts audio.
Everytime i start a 3D movie with DTS sound, the xbox is playing it as a 2D movie.
It works just fine if the file contains AC3 Audio.
This is strange and i couldn’t fix it so far. The problem exists a long time now, on different plex app and server versions so far.
Thanks for any help. 
Michael
@herooftheday77 said:
Hi there,i want to reactivate this thread because i am running into the same problems regarding 3D movies on a Xbox One + plex app + dts audio.
Everytime i start a 3D movie with DTS sound, the xbox is playing it as a 2D movie.It works just fine if the file contains AC3 Audio.
This is strange and i couldn’t fix it so far. The problem exists a long time now, on different plex app and server versions so far.
Your problem is because of the DTS audio. DTS is not supported for direct playback so the audio needs to be converted forcing the file through the transcoder before sending it to the Xbox One. Most likely, the header that is telling the Xbox One that the file is 3D is getting stripped out during the remux/repackage of the file.
@jmckee said:
@herooftheday77 said:
Hi there,i want to reactivate this thread because i am running into the same problems regarding 3D movies on a Xbox One + plex app + dts audio.
Everytime i start a 3D movie with DTS sound, the xbox is playing it as a 2D movie.It works just fine if the file contains AC3 Audio.
This is strange and i couldn’t fix it so far. The problem exists a long time now, on different plex app and server versions so far.
Your problem is because of the DTS audio. DTS is not supported for direct playback so the audio needs to be converted forcing the file through the transcoder before sending it to the Xbox One. Most likely, the header that is telling the Xbox One that the file is 3D is getting stripped out during the remux/repackage of the file.
thanks.
any chance for a workaround? Lets say, converting DTS audio to AC3? Is there any easy and good tool for that?
For myself I tend to use ffmpeg from the command line as I find it the easiest way to convert the audio to a new format while not touching the video stream.
Handbrake is good for ease of use but will want to convert everything including the video stream.
