On Mobile devices and IOS all movies play smoothly, Only issue is on TV like Fire TV, Nvidia Shield TV etc some Movies play while some force the app to restart and do not play.
Server Version#: 1.32.6.7557-7000
Player Version#: 10.0.0.4149 (c2617d8)
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Oct 09, 2023 12:25:27.260 [139940130183992] DEBUG - Request: [192.168.1.110:38126 (Subnet)] GET /library/metadata/2403?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (10 live) #655 TLS GZIP Signed-in Token (evevagorou) (AFTMM)
Oct 09, 2023 12:25:27.265 [139940130183992] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.265 [139940130183992] DEBUG - Selecting best audio stream for part ID 7350 (language: el)
Oct 09, 2023 12:25:27.265 [139940130183992] DEBUG - Audio Stream: 16937, Subtitle Stream: -1
Oct 09, 2023 12:25:27.287 [139940130183992] DEBUG - It took 10.000000 ms to retrieve 164 items.
Oct 09, 2023 12:25:27.293 [139940130183992] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.293 [139940130183992] DEBUG - Selecting best audio stream for part ID 1632 (language: el)
Oct 09, 2023 12:25:27.293 [139940130183992] DEBUG - Audio Stream: 3337, Subtitle Stream: -1
Oct 09, 2023 12:25:27.294 [139940130183992] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.294 [139940130183992] DEBUG - Selecting best audio stream for part ID 7365 (language: el)
Oct 09, 2023 12:25:27.294 [139940130183992] DEBUG - Audio Stream: 17003, Subtitle Stream: -1
Oct 09, 2023 12:25:27.295 [139940130183992] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.295 [139940130183992] DEBUG - Selecting best audio stream for part ID 3482 (language: el)
Oct 09, 2023 12:25:27.295 [139940130183992] DEBUG - Audio Stream: 7702, Subtitle Stream: -1
Oct 09, 2023 12:25:27.296 [139940130183992] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.296 [139940130183992] DEBUG - Selecting best audio stream for part ID 5114 (language: el)
Oct 09, 2023 12:25:27.296 [139940130183992] DEBUG - Audio Stream: 11852, Subtitle Stream: -1
Oct 09, 2023 12:25:27.297 [139940130183992] DEBUG - We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.297 [139940130183992] DEBUG - Selecting best audio stream for part ID 3470 (language: el)
Oct 09, 2023 12:25:27.297 [139940130183992] DEBUG - Audio Stream: 7661, Subtitle Stream: -1
Oct 09, 2023 12:25:27.300 [139940184070968] DEBUG - Completed: [192.168.1.110:38126] 200 GET /library/metadata/2403?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (10 live) #655 TLS GZIP 40ms 19712 bytes (pipelined: 16)
Oct 09, 2023 12:25:27.550 [139940130183992] DEBUG - Request: [192.168.1.110:38126 (Subnet)] GET /photo/:/transcode?height=128&width=128&quality=90&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F2403%2Fthumb%2F1695629114 (10 live) #688 TLS GZIP Signed-in Token (evevagorou) (AFTMM)
Oct 09, 2023 12:25:27.550 [139940130183992] DEBUG - [Req#688] Photo transcoder: Request for url [http://127.0.0.1:32400/library/metadata/2403/thumb/1695629114] (is local: 1 upscaled: 0)
Oct 09, 2023 12:25:27.550 [139940130183992] DEBUG - Content-Length of /var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Cache/PhotoTranscoder/2e/2e0fefd812a62b412ab1317f76a8796f6779be50.jpg is 11116 (of total: 11116).
Oct 09, 2023 12:25:27.550 [139940184070968] DEBUG - Completed: [192.168.1.110:38126] 200 GET /photo/:/transcode?height=128&width=128&quality=90&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F2403%2Fthumb%2F1695629114 (10 live) #688 TLS GZIP 0ms 11116 bytes (pipelined: 17)
Oct 09, 2023 12:25:27.861 [139940130183992] DEBUG - Request: [192.168.1.110:38122 (Subnet)] GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=1&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=74944&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F2403&protocol=&session=5b9914c0b396f14d-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (10 live) #631 TLS GZIP Signed-in Token (evevagorou) (AFTMM)
Oct 09, 2023 12:25:27.862 [139940130183992] DEBUG - [Req#631/Transcode] Found session GUID of 5b9914c0b396f14d-com-plexapp-android in session start.
Oct 09, 2023 12:25:27.862 [139940130183992] DEBUG - [Req#631/Transcode] TranscodeUniversalRequest: adapting profile with augmentation data: add-limitation(scope=videoCodec&scopeName=h264&type=upperBound&name=video.level&value=52)+add-limitation(scope=videoCodec&scopeName=&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=notMatch&name=video.DOVIProfile&value=5)+add-transcode-target(type=videoProfile&context=streaming&protocol=hls&container=mkv&videoCodec=h264,hevc,mpeg2video&audioCodec=aac_latm,aac,aac,ac3,alac,dca,eac3,flac,mp1,mp2,mp3,opus,vorbis,wmav1,wmav2,wmalossless,wmapro,wmavoice&subtitleCodec=ass,pgs,subrip,dvd_subtitle,mov_text,vtt,dvb_subtitle&replace=true)+add-transcode-target-settings(type=videoProfile&context=streaming&protocol=hls&CopyMatroskaAttachments=true)+add-limitation(scope=videoAudioCodec&scopeName=aac&type=upperBound&name=audio.channels&value=8&replace=true)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=mp3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=eac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=dca)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=opus)+add-limitation(scope=videoCodec&scopeName=&type=NotMatch&name=video.anamorphic&value=999&replace=true)+add-transcode-target(type=subtitleProfile&context=streaming&protocol=http&container=mkv&subtitleCodec=srt)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=mpeg2video)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoCodec&scopeName=hevc&type=Match&name=video.profile&list=main|main 10)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=smpte240m|smpte170m|bt470m|bt470bg|bt2020-10|bt709&isRequired=false)
Oct 09, 2023 12:25:27.862 [139940130183992] DEBUG - [Req#631/Transcode] TranscodeUniversalRequest: using augmented profile Android
Oct 09, 2023 12:25:27.862 [139940130183992] DEBUG - [Req#631/Transcode] Downloading document http://127.0.0.1:32400/library/metadata/2403?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=5b9914c0b396f14d-com-plexapp-android
Oct 09, 2023 12:25:27.867 [139940130183992] DEBUG - [Req#631/Transcode] We’re going to try to auto-select an audio stream for account 1.
Oct 09, 2023 12:25:27.867 [139940130183992] DEBUG - [Req#631/Transcode] Selecting best audio stream for part ID 7350 (language: el)
Oct 09, 2023 12:25:27.867 [139940130183992] DEBUG - [Req#631/Transcode] Audio Stream: 16937, Subtitle Stream: -1
Oct 09, 2023 12:25:27.870 [139940130183992] DEBUG - [Req#631/Transcode] Streaming Resource: Added session 0x7f465c3b7ae8:5b9914c0b396f14d-com-plexapp-android
Oct 09, 2023 12:25:27.870 [139940130183992] DEBUG - [Req#631/Transcode] Streaming Resource: Reached Decision id=2403 codes=(MDE=1000,Direct play OK.) media=(id=4561 part=(id=7350 decision=direct play protocol=* streams=(Video=(id=16935 decision= width=1280 height=720) Audio=(id=16937 decision= channels=0 rate=0))))
Oct 09, 2023 12:25:27.871 [139940184070968] DEBUG - Completed: [192.168.1.110:38122] 200 GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=1&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=74944&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F2403&protocol=*&session=5b9914c0b396f14d-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (10 live) #631 TLS GZIP 9ms 4599 bytes (pipelined: 12)
Oct 09, 2023 12:25:27.944 [139940130183992] DEBUG - Request: [192.168.1.110:38122 (Subnet)] GET /library/parts/7350/1695606825/file.mp4?autoAdjustQuality=0&hasMDE=1&location=lan&mediaBufferSize=74944 (10 live) #6aa TLS Signed-in Token (evevagorou) (AFTMM)
Oct 09, 2023 12:25:27.946 [139940130183992] DEBUG - Content-Length of /volume2/PlexMedia2/Kids Movies Multi/Big Hero 6 (2014)/Big Hero 6 (2014).mp4 is 2665620722 (of total: 2665620722).
Oct 09, 2023 12:25:38.810 [139940184070968] DEBUG - handleStreamRead code 104: Connection reset by peer
Oct 09, 2023 12:25:38.810 [139940184070968] DEBUG - NotificationStream: Removing because of error
Oct 09, 2023 12:25:38.810 [139940184070968] DEBUG - Completed after connection close: [192.168.1.110:38092] -3 GET /:/websockets/notifications (7 live) #419 TLS GZIP 71484ms 21 bytes
Oct 09, 2023 12:25:40.937 [139940184070968] DEBUG - Failed to stream media, client probably disconnected after 56262656 bytes: 104 - Connection reset by peer
Oct 09, 2023 12:25:40.937 [139940184070968] DEBUG - Completed after connection close: [192.168.1.110:38122] 200 GET /library/parts/7350/1695606825/file.mp4?autoAdjustQuality=0&hasMDE=1&location=lan&mediaBufferSize=74944 (5 live) #6aa TLS 12993ms 56262656 bytes (pipelined: 13)
Oct 09, 2023 12:25:46.039 [139940130183992] DEBUG - Request: [192.168.1.110:55708 (Subnet)] GET /media/providers?includePreferences=1 (6 live) #4dd TLS GZIP Signed-in Token (evevagorou) (AFTMM)
Oct 09, 2023 12:25:46.058 [139940100651832] DEBUG - Request: [192.168.1.110:38184 (Subnet)] GET /media/providers?includePreferences=1 (6 live) #6c1 TLS GZIP Signed-in Token (evevagorou) (AFTMM)
Oct 09, 2023 12:25:46.098 [139940186180408] DEBUG - Completed: [192.168.1.110:55708] 200 GET /media/providers?includePreferences=1 (6 live) #4dd TLS GZIP 59ms 10040 bytes (pipelined: 1)
Oct 09, 2023 12:25:46.118 [139940186180408] DEBUG - Completed: [192.168.1.110:38184] 200 GET /media/providers?includePreferences=1 (6 live) #6c1 TLS GZIP 60ms 10040 bytes (pipelined: 1)
Oct 09, 2023 12:25:46.215 [139940184070968] DEBUG - handleStreamRead code 104: Connection reset by peer
Oct 09, 2023 12:25:46.215 [139940184070968] DEBUG - NotificationStream: Removing because of error
Oct 09, 2023 12:25:46.215 [139940184070968] DEBUG - Completed after connection close: [192.168.1.110:37882] -3 GET /:/websockets/notifications (6 live) #316 TLS GZIP 1260079ms 982 bytes
