"Source is unavailable" when starting stream with HDHomeRun EXTEND tuner

Live TV & DVR
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1

Server Version#: 1.32.8.7639
Player Version#: 4.116.1
Tuner Make/Model: HDHomerun EXTEND HDTC-2US
Guide/Lineup name: N/A
Using XMLTV?: No
Channel number/Name: All

I re-signed up for Plex Pass to get access to live TV again. This worked fine a few years ago when I did this before.

HDHomeRun device is on 192.168.50.205
Client is on 10.168.50.24

Pretty simple setup. The tuner settings for the EXTEND have it set to use “Highest Quality” transcode profile, which presumably maps to the “heavy” transcode profile used by the EXTEND. The Plex Support article for that specific tuner indicates I should use “Highest Quality” if I intend to use the built-in transcoder.

When I go to the Live TV section and click "Play’ next to a channel, I get a pop-up “Source is unavailable”. Here’s what I am seeing in the console. It appears it may be trying to transcode my already transcoded video it gets from the HDHomeRun EXTEND.

`Jan 17, 2024 18:34:19.668 [139777866099512] Debug — Request: [192.168.50.24:60347 (WAN)] GET /:/timeline?ratingKey=29361&key=%2Flibrary%2Fmetadata%2F29361&playbackTime=0&playQueueItemID=85578&state=paused&hasMDE=1&time=146000&duration=1298000 (8 live) #86e3 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:19.669 [139777866099512] Debug — [Req#86e3] Client [42d7rvfl3fjok5r4p3oy4ci1] reporting timeline state paused, progress of 146000/1298000ms for guid=, playbackTime=0ms ratingKey=29361 url=, key=/library/metadata/29361, containerKey=, metadataId=29361, source=
Jan 17, 2024 18:34:19.670 [139777866099512] Debug — [Req#86e3] [Now] User is tendonut (ID: 1)
Jan 17, 2024 18:34:19.670 [139777866099512] Debug — [Req#86e3] [Now] Device is Chrome (Chrome).
Jan 17, 2024 18:34:19.670 [139777866099512] Debug — [Req#86e3] [Now] Profile is Web
Jan 17, 2024 18:34:19.670 [139777866099512] Debug — [Req#86e3] [Now] Updated play state for /library/metadata/29361.
Jan 17, 2024 18:34:19.670 [139777866099512] Debug — [Req#86e3] Statistics: (t3v6kut43pj9i7ja1pxwpd1j) Reporting active playback in state 1 of type 4 (scrobble: 0) for account 1
Jan 17, 2024 18:34:19.671 [139778054867768] Debug — Completed: [192.168.50.24:60347] 200 GET /:/timeline?ratingKey=29361&key=%2Flibrary%2Fmetadata%2F29361&playbackTime=0&playQueueItemID=85578&state=paused&hasMDE=1&time=146000&duration=1298000 (9 live) #86e3 GZIP 2ms 779 bytes (pipelined: 33)
Jan 17, 2024 18:34:19.672 [139777884027704] Debug — Request: [192.168.50.24:60493 (WAN)] GET /video/:/transcode/universal/ping?session=2nj446xss7f1ovy01njpcqm3 (9 live) #8704 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:19.672 [139777884027704] Debug — [Req#8704/Transcode] [Now] Freshening session based on ping for 42d7rvfl3fjok5r4p3oy4ci1_Video
Jan 17, 2024 18:34:19.672 [139777884027704] Debug — [Req#8704/Transcode] Received transcode session ping for session 2nj446xss7f1ovy01njpcqm3.
Jan 17, 2024 18:34:19.672 [139778052758328] Debug — Completed: [192.168.50.24:60493] 200 GET /video/:/transcode/universal/ping?session=2nj446xss7f1ovy01njpcqm3 (9 live) #8704 GZIP 0ms 195 bytes (pipelined: 1)
Jan 17, 2024 18:34:28.640 [139777895099192] Debug — Request: [192.168.50.24:60493 (WAN)] POST /livetv/dvrs/10/channels/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9/tune (9 live) #8725 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:28.641 [139777895099192] Debug — [Req#8725] Subscription: Starting a new rolling subscription for session wpfb5y0f4elmtd2m3dt8xn6j channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9.
Jan 17, 2024 18:34:28.642 [139777950051128] Debug — Request: [192.168.50.24:60347 (WAN)] GET /web/static/b38■■■9594ac52d049ba.png (9 live) #8720 GZIP Signed-in
Jan 17, 2024 18:34:28.642 [139777950051128] Debug — [Req#8720] Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-fb6452ebf/WebClient.bundle/Contents/Resources/static/b38■■■9594ac52d049ba.png"
Jan 17, 2024 18:34:28.642 [139777950051128] Debug — Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-fb6452ebf/WebClient.bundle/Contents/Resources/static/b38■■■9594ac52d049ba.png is 54413 (of total: 54413).
Jan 17, 2024 18:34:28.642 [139778054867768] Debug — Completed: [192.168.50.24:60347] 200 GET /web/static/b38■■■9594ac52d049ba.png (9 live) #8720 GZIP 0ms 54413 bytes (pipelined: 34)
Jan 17, 2024 18:34:28.651 [139777895099192] Debug — [Req#8725] Activity: registered new activity 51671faa-b751-4a92-8967-46b24faf65f0 - "Refreshing Sub"
Jan 17, 2024 18:34:28.652 [139777895099192] Debug — [Req#8725] Activity: updated activity 51671faa-b751-4a92-8967-46b24faf65f0 - completed 0.0% - Refreshing Sub
Jan 17, 2024 18:34:28.652 [139777895099192] Debug — [Req#8725] Activity: updated activity 51671faa-b751-4a92-8967-46b24faf65f0 - completed 0.0% - Refreshing Sub
Jan 17, 2024 18:34:28.652 [139777895099192] Debug — [Req#8725] Activity: updated activity 51671faa-b751-4a92-8967-46b24faf65f0 - completed 0.0% - Refreshing Sub
Jan 17, 2024 18:34:28.652 [139777895099192] Debug — [Req#8725] Activity: updated activity 51671faa-b751-4a92-8967-46b24faf65f0 - completed 0.0% - Refreshing Sub
Jan 17, 2024 18:34:28.652 [139777895099192] Debug — [Req#8725] Activity: registered new activity 0ca736c9-c831-4d5b-a062-82f695ef7d7a - "Processing subscriptions"
Jan 17, 2024 18:34:28.652 [139777895099192] Debug — [Req#8725] Subscription: Scheduling subscriptions.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] Subscription: Initialized 1 schedulers.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: Partitioning, step one, let's compute an absolute ordering.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725]  DVR:NewSchedule: Between 2024-01-17 18:34:28 and 2024-01-17 18:39:28 on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9: 'Live TV - Session'
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: Initial partitioning completed with 1 partitions.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: Partitioning completed with 1 partitions.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: PARTITION of size 1.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725]  DVR:NewSchedule:    Between 2024-01-17 18:34:28 and 2024-01-17 18:39:28 on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9: 'Live TV - Session'
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: After processing the partition, we have 2 alternate realities.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: We computed 2 alternative realities in 0 ms.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725] DVR:NewSchedule: The winning schedule had score: 10 and 0 conflicts.
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725]  DVR:NewSchedule: device 0 tuner 1 airing 0 between 2024-01-17 18:34:28 and 2024-01-17 18:39:28 on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9: 'Live TV - Session'
Jan 17, 2024 18:34:28.653 [139777895099192] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Starting grab immediately for 'Live TV - Session wpfb5y0f4elmtd2m3dt8xn6j' on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9 and we're 0 seconds in already.
Jan 17, 2024 18:34:28.654 [139777895099192] Debug — [Req#8725] Subscription: Scheduled all subscriptions in 1 ms.
Jan 17, 2024 18:34:28.654 [139777895099192] Debug — [Req#8725] Activity: Ended activity 0ca736c9-c831-4d5b-a062-82f695ef7d7a.
Jan 17, 2024 18:34:28.654 [139777895099192] Debug — [Req#8725] Subscription: There are 1 active grabs at the end.
Jan 17, 2024 18:34:28.654 [139777895099192] Debug — [Req#8725] Subscription: Waiting for media grab to start.
Jan 17, 2024 18:34:28.654 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Starting operation for 'Live TV - Session wpfb5y0f4elmtd2m3dt8xn6j' on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9.
Jan 17, 2024 18:34:28.654 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Activity: registered new activity 3ca5ecdf-8f22-4e0d-bd1d-491fb0d899b3 - "Recording"
Jan 17, 2024 18:34:28.655 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Grabber: HDHomerun starting a media grab on device device://tv.plex.grabbers.hdhomerun/10584760 (Unknown HDHomeRun EXTEND, supported) tuner 1.
Jan 17, 2024 18:34:28.655 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Grabber: Creating custom segmented recorder for grab for channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9
Jan 17, 2024 18:34:28.655 [139777903536952] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j/HCl#20d] HTTP requesting GET http://192.168.50.205/discover.json
Jan 17, 2024 18:34:28.655 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j/HCl#20e] HTTP requesting GET http://192.168.50.205/lineup.json
Jan 17, 2024 18:34:28.680 [139778011884344] Debug — [HttpClient/HCl#20d] HTTP/1.1 (0.0s) 200 response from GET http://192.168.50.205/discover.json
Jan 17, 2024 18:34:28.680 [139777903536952] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j/HCl#20f] HTTP requesting GET http://192.168.50.205/lineup_status.json
Jan 17, 2024 18:34:28.697 [139778011884344] Debug — [HttpClient/HCl#20e] HTTP/1.1 (0.0s) 200 response from GET http://192.168.50.205/lineup.json
Jan 17, 2024 18:34:28.697 [139778011884344] Debug — [HttpClient/HCl#20f] HTTP/1.1 (0.0s) 200 response from GET http://192.168.50.205/lineup_status.json
Jan 17, 2024 18:34:28.697 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] DVR:Segmenter: Creating a new recorder for http://192.168.50.205:5004/auto/v4.2?transcode=heavy.
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Setting timer to stop grab of 'Live TV - Session wpfb5y0f4elmtd2m3dt8xn6j' on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9 in 300 seconds.
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Grabber: Waiting for a tuner on device://tv.plex.grabbers.hdhomerun/10584760 (2 available) for at most 300 seconds.
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Grabber: Allocated a tuner on device://tv.plex.grabbers.hdhomerun/10584760 (1 left)
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] We're going to try to auto-select an audio stream for account 1.
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Selecting best audio stream for part ID -1 (language: en)
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] We're going to try to auto-select a subtitle.
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Subtitles: Found a candidate subtitle language [] for a foreign film
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Audio Stream: -1, Subtitle Stream: -1
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: Selected protocol hls; container: mpegts
Jan 17, 2024 18:34:28.698 [139777990601528] Error — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Unable to find title for item of type 5
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: analyzing media item -1
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: : no direct play video profile exists for http/mpegts/
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: : no direct play video profile exists for http/mpegts//
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: : selected subtitle stream  has no codec
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: : codec is unavailable for analysis
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: : codec is unavailable for analysis
Jan 17, 2024 18:34:28.698 [139777990601528] Error — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Unable to find title for item of type 5
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] MDE: : selected media 0 / -1
Jan 17, 2024 18:34:28.698 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Cleaning directory for session 64a69a25-a7db-42fa-bb39-5b3a5c7a2aee ()
Jan 17, 2024 18:34:28.699 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Starting a transcode session 64a69a25-a7db-42fa-bb39-5b3a5c7a2aee at offset -1.0 (state=3)
Jan 17, 2024 18:34:28.699 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Streaming Resource: Added session 0x7f209d679b28:64a69a25-a7db-42fa-bb39-5b3a5c7a2aee
Jan 17, 2024 18:34:28.699 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/config/Library/Application\ Support/Plex\ Media\ Server/Codecs/90a317c-4653-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -noaccurate_seek -ignore_unknown -scan_all_pmts -1 -rw_timeout 30000000 -reconnect 1 -reconnect_streamed 1 -reconnect_delay_max 30 -fflags +discardcorruptts+fillwallclockdts -probesize 20000000 -i "http://192.168.50.205:5004/auto/v4.2?transcode=heavy" -map "0:V?" -codec:V copy -map "0:a?" -codec:a copy -map "0:s?" -codec:s copy -break_non_keyframes 1 -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 1 -segment_start_number 0 -segment_time_delta 0.25 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -map_metadata -1 -map_chapters -1 "media-%05d.ts" -y -nostats -loglevel quiet -loglevel_plex error -xioerror -progressurl http://127.0.0.1:32400/video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress
Jan 17, 2024 18:34:28.699 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j/JobRunner] In directory: "/config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-64a69a25-a7db-42fa-bb39-5b3a5c7a2aee"
Jan 17, 2024 18:34:28.699 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j/JobRunner] Jobs: Starting child process with pid 571
Jan 17, 2024 18:34:28.702 [139777879808824] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=startup (10 live) #871f Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:28.702 [139778052758328] Debug — Completed: [127.0.0.1:38360] 204 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=startup (10 live) #871f 0ms 203 bytes (pipelined: 1) (range: bytes=0-) 
Jan 17, 2024 18:34:28.704 [139777863990072] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=startup (10 live) #8807 Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:28.705 [139778054867768] Debug — Completed: [127.0.0.1:38360] 204 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=startup (10 live) #8807 0ms 203 bytes (pipelined: 2) (range: bytes=0-) 
Jan 17, 2024 18:34:28.705 [139777866099512] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=opening (10 live) #880c Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:28.705 [139778054867768] Debug — Completed: [127.0.0.1:38360] 204 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=opening (10 live) #880c 0ms 203 bytes (pipelined: 3) (range: bytes=0-) 
Jan 17, 2024 18:34:29.617 [139777879808824] Debug — Request: [192.168.50.24:60347 (WAN)] GET /:/timeline?ratingKey=29361&key=%2Flibrary%2Fmetadata%2F29361&playbackTime=0&playQueueItemID=85578&state=paused&hasMDE=1&time=146000&duration=1298000 (10 live) #8754 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:29.618 [139777879808824] Debug — [Req#8754] Client [42d7rvfl3fjok5r4p3oy4ci1] reporting timeline state paused, progress of 146000/1298000ms for guid=, playbackTime=0ms ratingKey=29361 url=, key=/library/metadata/29361, containerKey=, metadataId=29361, source=
Jan 17, 2024 18:34:29.618 [139777879808824] Debug — [Req#8754] [Now] User is tendonut (ID: 1)
Jan 17, 2024 18:34:29.618 [139777879808824] Debug — [Req#8754] [Now] Device is Chrome (Chrome).
Jan 17, 2024 18:34:29.619 [139777879808824] Debug — [Req#8754] [Now] Profile is Web
Jan 17, 2024 18:34:29.619 [139777879808824] Debug — [Req#8754] [Now] Updated play state for /library/metadata/29361.
Jan 17, 2024 18:34:29.619 [139777879808824] Debug — [Req#8754] Statistics: (t3v6kut43pj9i7ja1pxwpd1j) Reporting active playback in state 1 of type 4 (scrobble: 0) for account 1
Jan 17, 2024 18:34:29.620 [139778052758328] Debug — Completed: [192.168.50.24:60347] 200 GET /:/timeline?ratingKey=29361&key=%2Flibrary%2Fmetadata%2F29361&playbackTime=0&playQueueItemID=85578&state=paused&hasMDE=1&time=146000&duration=1298000 (10 live) #8754 GZIP 2ms 779 bytes (pipelined: 35)
Jan 17, 2024 18:34:29.771 [139777884027704] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=opened (10 live) #8811 Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:29.771 [139778054867768] Debug — Completed: [127.0.0.1:38360] 204 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?status=opened (10 live) #8811 0ms 203 bytes (pipelined: 4) (range: bytes=0-) 
Jan 17, 2024 18:34:29.771 [139777888246584] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/stream?index=0&id=65&codec=h264&type=video (10 live) #882f Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:29.771 [139778054867768] Debug — Completed: [127.0.0.1:38360] 200 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/stream?index=0&id=65&codec=h264&type=video (10 live) #882f 0ms 195 bytes (pipelined: 5) (range: bytes=0-) 
Jan 17, 2024 18:34:29.772 [139777977461560] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/stream?index=1&id=68&codec=ac3&type=audio (10 live) #8834 Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:29.772 [139778052758328] Debug — Completed: [127.0.0.1:38360] 200 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/stream?index=1&id=68&codec=ac3&type=audio (10 live) #8834 0ms 195 bytes (pipelined: 6) (range: bytes=0-) 
Jan 17, 2024 18:34:30.813 [139777905646392] Debug — [Req#401] Subscription: Moving end of rolling sub for 'Live TV - Session wpfb5y0f4elmtd2m3dt8xn6j' on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9 to 2024-01-17 18:39:30.
Jan 17, 2024 18:34:30.813 [139777905646392] Debug — [Req#401] Activity: registered new activity 5f6bb24c-5a8c-4fa4-a57b-d8aaeccebcf5 - "Processing subscriptions"
Jan 17, 2024 18:34:30.813 [139777905646392] Debug — [Req#401] Subscription: Scheduling subscriptions.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] Subscription: Initialized 1 schedulers.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] DVR:NewSchedule: Scheduled an operation 'Live TV - Session wpfb5y0f4elmtd2m3dt8xn6j' on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9 on device 0 tuner 1 between 2024-01-17 18:34:28 and 2024-01-17 18:39:30
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Setting timer to stop grab of 'Live TV - Session wpfb5y0f4elmtd2m3dt8xn6j' on channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9 in 300 seconds.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] Subscription: Starting with 1 grabs, scheduled 1 active ones preemptively.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] DVR:NewSchedule: Partitioning, step one, let's compute an absolute ordering.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] DVR:NewSchedule: Initial partitioning completed with 0 partitions.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] DVR:NewSchedule: Partitioning completed with 0 partitions.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] DVR:NewSchedule: We computed 1 alternative realities in 0 ms.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] DVR:NewSchedule: The winning schedule had score: 0 and 0 conflicts.
Jan 17, 2024 18:34:30.814 [139777905646392] Debug — [Req#401] Subscription: Scheduled all subscriptions in 1 ms.
Jan 17, 2024 18:34:30.844 [139777905646392] Debug — [Req#401] Activity: Ended activity 5f6bb24c-5a8c-4fa4-a57b-d8aaeccebcf5.
Jan 17, 2024 18:34:30.849 [139777905646392] Debug — [Req#401] Subscription: There are 1 active grabs at the end.
Jan 17, 2024 18:34:30.870 [139777947941688] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/streamDetail?index=0&id=65&codec=h264&type=video&profile=High&width=704&height=480&interlaced=1&sar=40:33&level=40&frameRate=29.970&closedCaptions=1 (10 live) #8839 Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:30.870 [139778052758328] Debug — Completed: [127.0.0.1:38360] 200 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/streamDetail?index=0&id=65&codec=h264&type=video&profile=High&width=704&height=480&interlaced=1&sar=40:33&level=40&frameRate=29.970&closedCaptions=1 (10 live) #8839 0ms 195 bytes (pipelined: 7) (range: bytes=0-) 
Jan 17, 2024 18:34:30.870 [139777899318072] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/streamDetail?index=1&id=68&codec=ac3&type=audio&bitrate=192000&channels=2&layout=stereo&sampleRate=48000 (10 live) #886a Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:30.870 [139778054867768] Debug — Completed: [127.0.0.1:38360] 200 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress/streamDetail?index=1&id=68&codec=ac3&type=audio&bitrate=192000&channels=2&layout=stereo&sampleRate=48000 (10 live) #886a 0ms 195 bytes (pipelined: 8) (range: bytes=0-) 
Jan 17, 2024 18:34:30.871 [139777877699384] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?duration=-1.000000 (10 live) #886f Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:30.871 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Using default transcode duration of 120 minutes
Jan 17, 2024 18:34:30.871 [139778052758328] Debug — Completed: [127.0.0.1:38360] 204 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?duration=-1.000000 (10 live) #886f 0ms 203 bytes (pipelined: 9) (range: bytes=0-) 
Jan 17, 2024 18:34:30.871 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Started session successfully: 64a69a25-a7db-42fa-bb39-5b3a5c7a2aee
Jan 17, 2024 18:34:30.871 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Recorder: It took 2.2 sec to start the session for http://192.168.50.205:5004/auto/v4.2?transcode=heavy
Jan 17, 2024 18:34:30.871 [139777990601528] Error — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Unknown metadata type: 
Jan 17, 2024 18:34:30.871 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Asked for unknown type: -1
Jan 17, 2024 18:34:30.871 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Grabber: Merging EPG item with live item.
Jan 17, 2024 18:34:30.871 [139777901427512] Debug — Request: [127.0.0.1:38360 (Loopback)] PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?width=853&height=480 (10 live) #8874 Signed-in Token (tendonut) (range: bytes=0-) 
Jan 17, 2024 18:34:30.872 [139778054867768] Debug — Completed: [127.0.0.1:38360] 206 PUT /video/:/transcode/session/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5/progress?width=853&height=480 (10 live) #8874 0ms 355 bytes (pipelined: 10) (range: bytes=0-) 
Jan 17, 2024 18:34:30.873 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Added new metadata item (Live Session wpfb5y0f4elmtd2m3dt8xn6j) with ID 33087
Jan 17, 2024 18:34:30.873 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating metadata item (save) (Live Session wpfb5y0f4elmtd2m3dt8xn6j) with ID 33087
Jan 17, 2024 18:34:30.874 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating part with ID=43139 []

Jan 17, 2024 18:34:30.874 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating metadata item (save) (Me Time; Zadie and the Big, Loud, Noisy Thing) with ID 33087
Jan 17, 2024 18:34:30.875 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating metadata item (save) (Me Time; Zadie and the Big, Loud, Noisy Thing) with ID 33087
Jan 17, 2024 18:34:30.876 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating media item 36636, size=0, metadata_item_id=33087
Jan 17, 2024 18:34:30.876 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating part with ID=43139 []

Jan 17, 2024 18:34:30.877 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Updating part with ID=43139 []

Jan 17, 2024 18:34:30.877 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] We're going to try to auto-select an audio stream for account 1.
Jan 17, 2024 18:34:30.877 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Selecting best audio stream for part ID 43139 (language: en)
Jan 17, 2024 18:34:30.877 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] We're going to try to auto-select a subtitle.
Jan 17, 2024 18:34:30.877 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Subtitles: Found a candidate subtitle language [] for a foreign film
Jan 17, 2024 18:34:30.877 [139777990601528] Debug — [Req#8725/Grabber/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9-wpfb5y0f4elmtd2m3dt8xn6j] Audio Stream: 81498, Subtitle Stream: 81499
Jan 17, 2024 18:34:30.878 [139777895099192] Debug — [Req#8725] Subscription: Waiting for media recorder to start.
Jan 17, 2024 18:34:30.878 [139777895099192] Debug — [Req#8725] Subscription: Rolling sub for channel 5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9 started successfully.
Jan 17, 2024 18:34:30.898 [139778052758328] Debug — Completed: [192.168.50.24:60493] 200 POST /livetv/dvrs/10/channels/5fc76b3aa62668002dead83a-5fc705fc678e02002eccffd9/tune (10 live) #8725 GZIP 2257ms 19210 bytes (pipelined: 2)
Jan 17, 2024 18:34:30.906 [139777879808824] Debug — Request: [192.168.50.24:60493 (WAN)] GET /status/sessions/background (10 live) #88c2 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:30.907 [139778052758328] Debug — Completed: [192.168.50.24:60493] 200 GET /status/sessions/background (10 live) #88c2 GZIP 0ms 397 bytes (pipelined: 3)
Jan 17, 2024 18:34:30.911 [139777863990072] Debug — Request: [192.168.50.24:60493 (WAN)] GET /status/sessions/background (10 live) #88ce GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:30.911 [139778052758328] Debug — Completed: [192.168.50.24:60493] 200 GET /status/sessions/background (10 live) #88ce GZIP 0ms 397 bytes (pipelined: 4)
Jan 17, 2024 18:34:30.915 [139777866099512] Debug — Request: [192.168.50.24:60493 (WAN)] GET /status/sessions/background (10 live) #88d3 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:30.916 [139778052758328] Debug — Completed: [192.168.50.24:60493] 200 GET /status/sessions/background (10 live) #88d3 GZIP 0ms 397 bytes (pipelined: 5)
Jan 17, 2024 18:34:30.928 [139777884027704] Debug — Request: [192.168.50.24:60493 (WAN)] GET /photo/:/transcode?width=1920&height=911&minSize=1&opacity=10&background=343a3f&url=https%3A%2F%2Fmetadata-static.plex.tv%2F1%2Fgracenote%2F13a5199ab86d5da2f6d3d07e7e50d11e.jpg (10 live) #88d8 GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:30.931 [139777884027704] Debug — [Req#88d8] Photo transcoder: Request for url [https://metadata-static.plex.tv/1/gracenote/13a5199ab86d5da2f6d3d07e7e50d11e.jpg] (is local: 0 upscaled: 0)
Jan 17, 2024 18:34:30.933 [139777884027704] Debug — [Req#88d8/HCl#211] HTTP requesting GET https://metadata-static.plex.tv/1/gracenote/13a5199ab86d5da2f6d3d07e7e50d11e.jpg
Jan 17, 2024 18:34:31.005 [139777888246584] Debug — Request: [192.168.50.24:60347 (WAN)] GET /:/timeline?ratingKey=33087&key=%2Flivetv%2Fsessions%2F64a69a25-a7db-42fa-bb39-5b3a5c7a2aee&playbackTime=0&state=error&hasMDE=1&airingID=481&time=0&duration=1800000 (10 live) #882a GZIP Signed-in Token (tendonut) (Chrome)
Jan 17, 2024 18:34:31.005 [139777888246584] Warning — [Req#882a] Could not convert "state" ("error") to the correct type
Jan 17, 2024 18:34:31.005 [139778052758328] Debug — Completed: [192.168.50.24:60347] 400 GET /:/timeline?ratingKey=33087&key=%2Flivetv%2Fsessions%2F64a69a25-a7db-42fa-bb39-5b3a5c7a2aee&playbackTime=0&state=error&hasMDE=1&airingID=481&time=0&duration=1800000 (10 live) #882a GZIP 0ms 384 bytes (pipelined: 36)
Jan 17, 2024 18:34:31.086 [139777977461560] Debug — [Req#8804/Transcode/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5] Transcoder segment range: 0 - 0 (-1)
Jan 17, 2024 18:34:31.160 [139777947941688] Debug — [Req#88e8/Transcode/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5] Transcoder segment range: 0 - 0 (0)
Jan 17, 2024 18:34:31.160 [139777899318072] Debug — [Req#88ec/Transcode/64a69a25-a7db-42fa-bb39-5b3a5c7a2aee/cda8f6a9-38d1-478f-ab21-c8cbe07907a5] Transcoder segment range: 0 - 1 (0)`
2

Did you delete and recreate the DVR?

Depending how old your previous configuration was you would need to delete any favorites, especially if you deleted and recreated the DVR. Also make sure the firmware on the extend is up to date.

3

That was my first thought. The system had been rebuilt since the last time I used it though.

Regardless, I did try deleting the DVR and recreating it. Same issue.

4

Does the client have multiple Live TV & DVR’s now?

5

I have a HDHR Extend, and use “High Quality (30 fps limit)” for most cases. This causes my HDHR to transcode to 720p if the broadcast is at a higher resolution, and also converts from MPEG2 (if that is the broadcast) to h.264 encoding. For most of my recordings and watching of Live TV I’m happy with this, and it saves some recording space. Setting to “Highest Quality” still gives you the conversion to h.264, but will give you the highest resolution the Extend is capable of delivering with the h.264 transcoding for a given broadcast.

A few additional questions that may help understand what is happening. Apologies that I’m all over the place, but as I thought about this a lot of questions popped in my head.

  • If you look in your web dashboard (quickly - have it ready) under “Now Playing” when it is trying to start your Live TV stream, does it show that it is trying to transcode? Make sure the “show details” button (image) is clicked. If so, does it have “(hw)” next to the transcode indicating that hardware transcoding is being used? I’m not absolutely sure this will show in your dashboard given the failure, but if it does it may help.
  • Check CPU utilitzation on your server when it is trying to start the stream. Is your CPU utilization hight?
  • What is the CPU of the server where you have Plex installed, and does it have a GPU? Are you passing the GPU through to your Plex docker container in your compose file (or however you run your docker?) Is the Plex server hardware on wifi or wired networking?
  • What client are trying to use to play? The web client is the worst in terms of forcing transcoding, so if it may be useful to try another client (e.g. the installed Plex app, Roku, etc.) I don’t use the web client much for watching content since I get Direct Stream on Roku, Plex app, etc, but I just tested it and it is forcing transcoding for my h.264 stream in a .ts container for Live TV. My GPU handles it, but if you are CPU/software transcoding it could be that your hardware can’t keep up. Can you try this using a client on your Plex linux server to take out some of the variables?
  • Do you have subtitles turned on? I don’t have much experience using subtitles, but I know that many people have encountered that subtitles compel transcoding in many sceanios.
  • The client you list is on a different subnet than your HDHR. What is the topology of your network? It is possible that Plex is interpreting this to be a remote address since it appears to be on a different subnet than your Plex server. Assuming that the 10.168.x.x is part of your trusted local LAN, do you have it set as such in Plex Web → Settings → Network → LAN Networks?
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So inexplicibly, when I went to run through what you’re asking for, it started working via the web player and the Roku app, but acts like it has a weak signal with lots of pixelation and stuttering. Works fine via the Roku HDHomeRun app, which makes me think that’s a Plex thing, not a signal thing.

On my Chromecast w/ Google TV, which is on a 3rd VLAN, it tells me “Unable to play media”.

Regardless, I’m going to answer your questions.

It shows me Video is transcoding 1080i to 1080p. No “hw”. Audio is direct stream. No subtitles. If I lower the profile to High Quality (30fps limit), it says it’s transcoding from 720p to 480p.

Sitting around 30% overall, Plex Transcoder completely saturating 1 of my 4 CPUs.

No discrete GPU, using a Core i5-2500K CPU. I’m not using Docker (technically Podman)'s GPU passthrough. Since that was a feature behind the Plex Pass paywall, I never had a need. But now i’m subbed, so I’ll enable that to potentially utilize Intel QuickSync functionality of the Sandy Bridge CPUs. I run the plex podman container via a systemd unit where the options are specified in the unit file.

Web app, Roku App, and Chromecast w/ Google TV app.

I have them enabled across the board under normal circumstances, but I disabled them for troubleshooting purposes on the live video. This DOES tend to trigger some light transcoding, which has never been a problem in the past.

I run PFSense and a handful of VLANs. The Plex server is on my “server” VLAN (192.168.200.0/24) and my HDHomeRun is on the same VLAN as my web app/desktop computer (192.168.50.0/24). MOST devices that will be accessing this feed in the future though, will be on my Trusted Wireless VLAN (192.168.150.0/24). I was playing around with the LAN Networks option when I saw that it was considering my incoming connection as WAN traffic but I ended up locking myself out and had to edit the Preferences.xml file to get back in. So I removed them entirely, then realized it was actually a weird local firewall issue that was causing the problem. My local subnets are now populated again, so it isn’t indicating that my local traffic is WAN traffic anymore, but it didn’t seem to have any impact on my issue as I don’t restrict bandwidth on WAN connections anyway.

The whole reason I am putting this feed through Plex in the first place is the native HDHomeRun apps don’t let you specify the IP address of the damn HDHomeRun device and rely on multicast discovery.

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Oh man, I enabled hardware decoding with the docker/podman GPU passthrough, and WOAH what a difference. CPU is now at maybe 10% while transcoding. But it’s still transcoding through both the Web app and the Roku app, which I don’t it should be doing.

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So, progress - I think?

For the Plex app on Roku, go into Settings → Video and set/verify the following settings:

  • Local Quality: Original
  • Maximum Remote Quality: Unlimited (just in case it’s seeing your client as remote - hopefully now not the case. Even if you aren’t restricting WAN bandwidth, if you limit the remote quality in the client to a certain bandwidth then it can force the server to transcode to obey that client’s bandwidth limit.)
  • Direct Play: Auto
  • Allow Direct Stream: Checked

With these settings I get direct stream, which while perhaps not as “perfect” as direct play, is just a remux and uses very little CPU. There was a point that the Plex client on Roku had seeking issues with direct play. I don’t know if that has been fixed, but I think if you can at least get to direct stream then you will be happy.

Plex web has the fewest codecs available of all the Plex clients, and is the most likely to cause transcoding. If you can, I would suggest using an installed Plex client as it will transcode in fewer scenaios and is available for most platforms. However, there are settings you can try in Plex Web - maybe you will get it! Go to app.plex.tv → Settings. Then on the left under the “Plex Web” heading click on “General”. Click the button on the right labelled “Show Advanced”, and then back on the left under the “Plex Web” heading click on “Debug”. There are settings here, including “Allow Direct Play” and “Allow Direct Stream” that may help. I did try these, but I couldn’t get Plex Web to play my Live TV without transcoding. On the same computer the Plex app for Win direct streams perfectly - no transcoding.

I don’t have a chromcast, but you may want to look for similar settings there. Debug level server logs covering the time period of the attempted chromecast playback may also help.

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I just installed the Windows client. My options aren’t exactly like this. But under Settings > Quality, under “Internet Streaming”, I see video quality is set to Maximum, but a checkbox for Direct Play and Direct Stream was hidden under the Advanced settings, then the Debug section, which is kind of odd.

Checking the console output though, it looks like my traffic is still being detected as WAN traffic. I provided the LAN Networks subnets with the /24 notation instead of writing out 255.255.255.0 (I’m a linux system engineer by profession and long-form netmasks can eat a d**k). Is Plex going to be picky? I used the slash notation when defining networks that don’t need to authenticate and I THINK that has always worked.

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I agree - the long notation is annoying. I remember having some problems getting the LAN Networks field right. The /24 notation is what I use and it is working for me. It is picky though - no spaces or tabs. Based on what you have posted I would think your Plex “LAN Networks” entry should be:

192.168.50.0/24,192.168.150.0/24,192.168.200.0/24,10.168.0.0/16

No leading or trailing spaces, or any spaces at all. I’m not sure if you intend to continue using the 10.168.x.x LAN client from your initial post, or if the /16 mask for that one matches how you have your DHCP set up for that subnet, but I’m confident at this point that you are able to adapt it.

As you stated earlier, if you have both Plex server AND client settings set to max, it shouldn’t matter if the client is local or remote, but that kind of thing bugs me. I want my local clients to function as local so that I can use the WAN/remote restrictions as designed if I want or need to.

I probably did a bad job describing where the Direct Play and Direct Stream is. Having a new menu item pop up when “Show Advanced” is clicked is so easy to miss.

Let me know how it is going. When I first started using Plex I was running the server on a very low powered computer that couldn’t handle even a single transcode so I learned the settings that impact transcoding pretty well at the time. My server can handle a moderately heavy transcoding load now, but I still try to not transcode when it really isn’t needed.

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I fat fingered the 10.168.0.0 network. Crossing my work stream and my personal stream. Everything is 192.168.X.0/24

I currently have the following in my LAN Networks field.

192.168.25.0/24,192.168.150.0/24,192.168.50.0/24,192.168.200.0/24

I am seeing this in the console logs, which seems to acknowledge its being treated differently now:

Request: [192.168.50.24:51219 (Allowed Network (WAN))] GET /status/sessions/background (38 live) #12979d GZIP Signed-in Token (tendonut) (Chrome)

I am back to getting a really garbled screen through plex, but fine with the HDHomeRun app. . Still doing hardware decoding though and CPU usage is real low.

This is intersting though. My Chromecast is now telling my “Your server is not powerful enough to convert this video”, which makes me suspicious that the feed coming from the HDHomeRun device is possibly NOT being transcoded before Plex grabs it.

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The HDHomeRun needs to be on the same LAN segment as the Plex Server.

Do you have a L2 Switch or are you doing all L2 traffic on the Psense box? If on the Pfsense box I am not overly confident that it would work well with Plex.

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