Specific media not playing, again.. Issue was resolved, but has returned

Server Version#: PlexMediaServer-1.24.3.5033-757abe6b4-x86
Player Version#: Client 5.25.2 Platform 3

Perhaps 2 or 3 versions ago, some specific matroska media stopped playing back with Plex. It was “fixed” and had been working very well - even better than before a new update broke it. Now, it appears it is broken again since the last update. Currently, it says it’s trying to transcode it after failing to stream directly. It fails, saying Multimedia file format not supported – but “it is”. It’s small in filesize (and I have set the flag to original quality as well) and it’s using basic codecs.

Any ideas why this is not working again?

The media is H264 AVC - mkv with AAC audio codec.

(Sorry about the topic - I forgot to change the error in description)

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.