Server Version#: 1.43.4.10903
Player Version#: 2026.18.1
at first i thought you were off by like a ‘oops i multiplied by 10 instead of 100’ or something
but nah, can’t even figure out where you guys are making this number up from
What information do you see for this item when checking Get Info > View XML in the web app?
https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/
Is this a raw UHD Blu-ray rip (i.e. full quality 4K)?
Is the file in mp4 format?
Media
Duration 1:24:24
Bitrate 14453 kbps
Width 1920
Height 1040
Aspect Ratio 1.85
Video Resolution 1080p
Container MKV
Video Frame Rate 24p
Video Profile high
seems we are closer to someone botching a K to M conversion in the decimal section
Still interested in what else is listed in the View XML section.
This should also list a range of bitrates identified during analysis for video/audio streams (min to max). If that information is missing, that’ll also be a pointer to what might be wrong.
<Media id="235248" duration="5064685" bitrate="14453" width="1920" height="1040" aspectRatio="1.85" audioChannels="6" audioCodec="eac3" videoCodec="h264" videoResolution="1080" container="mkv" videoFrameRate="24p" videoProfile="high" hasVoiceActivity="0">
<Part accessible="1" exists="1" id="240129" key="/library/parts/240129/1776007946/file.mkv" duration="5064685" file="/data/movies/movie.mkv" size="9149932094" container="mkv" videoProfile="high">
<Stream id="756090" streamType="1" default="1" codec="h264" index="0" bitrate="13813" language="English" languageTag="en" languageCode="eng" anamorphic="0" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="1040" codedWidth="1920" colorPrimaries="bt709" colorRange="tv" colorSpace="bt709" colorTrc="bt709" frameRate="23.976" hasScalingMatrix="0" height="1040" level="40" pixelAspectRatio="481:480" profile="high" refFrames="4" scanType="progressive" width="1920" displayTitle="1080p" extendedDisplayTitle="1080p (H.264)"> </Stream>
<Stream id="756091" streamType="2" canNormalizeLoudness="0" selected="1" default="1" codec="eac3" index="1" channels="6" bitrate="640" language="English" languageTag="en" languageCode="eng" audioChannelLayout="5.1(side)" samplingRate="48000" displayTitle="English (EAC3 5.1)" extendedDisplayTitle="English (EAC3 5.1)"> </Stream>
<Stream id="756092" streamType="3" canAutoSync="0" codec="srt" index="2" bitrate="0" language="English" languageTag="en" languageCode="eng" displayTitle="English" extendedDisplayTitle="English (SRT)"> </Stream>
<Stream id="756093" streamType="3" canAutoSync="0" codec="srt" index="3" bitrate="0" language="English" languageTag="en" languageCode="eng" title="SDH" displayTitle="English" extendedDisplayTitle="SDH (English SRT)"> </Stream>
</Part>
</Media>
this is reproducible for any content i watch
UI shows accurate bitrate for another movie
then we are ripping
269.5 Mbps, sweet…
Can you trigger and complete Analyze for this item and then check the data again?
I notice the Part element has no attributes on audio profile, required bandwidths…
I don’t think that should result in the bandwidth display to go that far off… but it could be part of the problem (maybe in combination with some odd bandwidth/bitrate peaks).
