Still seeing ads during movies

[Micelph]

Hi. I have a yearly PLEX Pass. I may have assumed incorrectly but I thought with a PLEX pass, My viewings would not be interrupted by ads. Am I wrong?

[dane22]

@Micelph

Am I wrong?

Sadly so

Here’s some basic info:

With Plex, users in almost any country can access a large catalog of ad-supported movies and TV shows for you to enjoy FREE, without purchase (https://support.plex.tv/articles/categories/video-on-demand/). Similarly, we offer free, ad-supported TV streaming to all the same users around the world (https://support.plex.tv/articles/categories/free-live-tv-streaming/).

We don’t offer paid video streaming like Netflix, Hulu, YouTube TV, or similar. A Plex Pass subscription does not change the content available from our free video on demand or TV streaming services and a subscription is not required to use those services. A subscription also does not remove ads.

You can install the free Plex Media Server (https://www.plex.tv/media-server-downloads/) on your computer and set up your own content/media such as your photo, music, and video files. You then use a Plex player app (Android, iOS, Roku, smart TV, etc.) to connect with the server and stream your content whenever you want, wherever you are.

Plex Pass subscribers can connect a compatible tuner and antenna to their Plex Media Server to watch and record over-the-air broadcasts available at your location (https://support.plex.tv/articles/categories/features/live-tv-dvr/). A subscription also allows access to many other features and benefits: downloading content to mobile devices for offline use, premium music and photo features, parental controls via Plex Home, access to “Plex Labs” experimental apps like Plexamp, and much more. See our https://www.plex.tv/plex-pass/ page for more details about Plex Pass subscriptions.

For users new to Plex, we recommend visiting our Intro to Plex information (https://support.plex.tv/articles/categories/intro-to-plex/), which includes a quick-start guide, among other things.

If you run into issues, please post specific details in our friendly forums at https://forums.plex.tv/, if you haven’t done so already. Our staff or friendly community should be able to help you out.

[Micelph]

Thank you very much!