Are there still ads after you subscribe
Your subscription isn’t supposed to remove ads.
Did someone open their purse without reading what it said on the tin first?
The free live TV streaming has ads. The free movies and shows on demand have ads. A Plex Pass subscription will not change that.
The movie rentals do not have ads. Plex never inserts ads in your own media on your own Plex Media Server.
If you purchased the Plex Pass only to get rid of ads, you can contact Plex Billing regarding a refund.
Plex Documentation → Online Media Sources
FAQ – Free Movies & Shows
Why ads? Will having a Plex Pass remove them?
Our goal is to bring a wide assortment of content—from big studios, independent producers, and more—from around the globe to you for free. In exchange, we’re asking for a bit of your time to watch some ads. Even so, you can expect a notably lower ad-to-content ratio than you’d experience with typical broadcast television.
Since ad revenue is how the studios and distributors get paid, having a Plex Pass will not remove ads or reduce their frequency.
FAQ – Movie Rentals and Purchases on Plex
Do rentals or purchases have ads/commercials?
Definitely not. While our free streaming is ad-supported, rentals and purchases do not have any ads or commercials.
Frequently Asked Questions – Free Live TV Streaming on Plex
Why ads? Will having a Plex Pass remove them?
Our goal is to bring a wide assortment of channels—from kids shows, anime, sports, movies, and more—from around the globe to you for free. In exchange, we’re asking for a bit of your time to watch some ads.
Since ad revenue is how the studios and distributors get paid, having a Plex Pass will not remove ads or reduce their frequency.
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This kind of question coming up so often is maybe evidence that Plex’s business offering is a little unclear: it’s three totally unrelated products that mesh together in a weird way. One product is a free streaming service with ads that you cannot pay for or remove the ads from (even though most streaming services have a pay tier that removes ads). One product is a home media server that is also free but relies on your own content. You can pay to enable a random bucket of features, some of which relate to remote streaming (sharing content with your friends) while some relate to the server itself, again not really based on any particular obvious rhyme or reason except that’s how it evolved historically. One product is an online database of metadata about shows and movies that can allow you to see which other services have the shows you want and watch them on those services. This product is free but depending on the other service you link to, you need an unrelated subscription for those services.
(This is also, incidentally, why so many people angrily think Plex is adding advertisements to their own content but it turns out they were accidentally watching the show in question on the free ad-supported service without knowing it, in some cases even when they had the same content on their local server)
