I have a Mac mini running the Plex server and a Synology NAS. I am having problems getting the Music setup. I exported the iTunes library to a music directory on the NAS. After that I went to settings and added the folder that the xml file is located. But the music files never show up. When I refresh the music library, its almost like there is nothing there???
I do not know what the iTunes export folder structure is, but if it doesn’t match what Plex wants, that is the first problem to solve.
https://support.plex.tv/articles/200265296-adding-music-media-from-folders/
Also, what file format is the music? If it is some DRM’d Apple format I would not expect it to work either.
Apple has removed DRM from their music files decades ago (I just stumbled when I wrote that and made myself check… that was in 2009). [edit: Plex won’t be able to play DRM’ed media but it should still catalog them fine]
@thompsdw2025 : key point is as per BanzaiInstitute’s response → make sure your music is organized according to Plex’s required folder structure; iTunes / Apple Music hierarchy will mostly comply with that; exceptions might be folders for Compilations etc.
Point your Plex library to the media folder – not some folder containing an Apple Music / iTunes XML file. Plex could use that XML to read/import additional details like playlists (see Settings > [Server Name] > Library > iTunes library XML path) – though not sure if / how well this is working. Setting this path has nothing to do with scanning/cataloging your media in Plex!
From https://support.plex.tv/articles/200289526-library/
iTunes library XML path
You can enter the full path to the main XML file for your iTunes library. This is typically only necessary if the iTunes library is in a non-standard location. This is for importing iTunes Playlists
Note: From iTunes Version 12.2 and later the library XML file is not created by iTunes. You must enable it in iTunes advanced preferences. iTunes - Official Apple Support
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