Server Version#: Version 4.108.0
Player Version#: 5.73.1 Plex for Samsung TV
Plex Media Server Logs_2023-11-29_18-04-49.zip (3.2 MB)
Hello!
My plex client is a Samsung TV Q70A 2021. Connected via optical cable i have a pair of really old Logitech z906. Think i bought those back in 2011-12.
When i try to watch a high quality remux movie (70-80gb) the video is directplaying and the audio is being transcoded from either trueHD, DTS-HD or even AC3 5.1 down to AAC.
I get an annoying stutter in the video every 1-5 minutes. At the same time i hear a “pop” or single “crackle” from the speakers and the logitech z906’s DAC lightens upp like it lost/got back the connection or something.
My network speed is 250/250mbps and the TV is connected via 5ghz wifi since the ethernet-NIC only supports 100mbps, but since it’s playing on my local network the speed is not that important if i have understood it correctly.
My Plex server is on windows 11, CPU 10700k and GPU Nvidia 3080. I tried with plex pass to get HW-transcoding but no change, Guess that only helps for transcoding video and not sound? Anyway, the CPU or GPU is not breaking a sweat at all while the audio is transcoding.
Is it possible by upgrading my soundsystem to something more modern that supports the audioformats that this problem will go away?
Thank you all!
Edit:
might actually be another problem, sigh. When I turn off the subtitles, psg or even srt, everything works flawless. Found another post that had same issue and apparently it’s something with Samsung tvs and transcoding sound while having subtitles on at the same time that ■■■■■something up…
Edit2: Bought myself a shield pro. Directplays anything i throw at it. Goodbye Samsungs plexapp.
