Sudden loss of the access to my private library

Plex Players Smart TVs
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1

Server Version#: 1.41.5.9522
Player Versions:

  • Plex for Android TV: 10.28.0.3441
  • Plex for Android: 2025.17.0
  • Plex Web: 4.145.1
  • iPad: 2025.17.0

I am still advertising my server with the same URL: https://plex.milan.internal,http://192.168.1.50:32400

But at some moment in time 1 day ago network logging on my Android TV reports that this server is out (logs from the android tv are below).

What makes this new failure scenario that I can’t understand how to fix:

  • why are both app.plex.tv and plex.milan.internal still working and showing without issues all my library items?
  • I have removed and reinstalled over and over apps on my Android TV and on my smartphone, but nothing changes: my library never appears again and the logs don’t even mention it any more, like it was never there
  • even my tablet (iPad) stopped showing the library
05-28 07:11:52.533  i: [device] Selected device is plex.milan.internal
05-28 07:11:52.576  i: [AndroidHomeContentEngageBehaviour] app in foreground, scheduling a pending update PREFERRED_SERVER_CHANGED
05-28 07:11:52.785  i: [SourceManager] Server manager has been initialized.
05-28 07:11:52.817  i: [PlexTV] Refreshing resources (empty token:...
05-28 07:11:52.818  i: [PlexTV] Refreshing providers (empty token:...
05-28 07:11:52.857  i: [PlexTV] Publishing device details
05-28 07:11:52.862  i: [NetworkServiceBrowserManager] Starting Server discovery
05-28 07:11:53.152  i: [PlexTV] Discovered 4 providers
05-28 07:11:53.626  i: [PlexTV] Discovered 0 servers
05-28 07:11:53.627  i: [PlexDevice] plex.milan.internal Removed connection after update finished for type myplex: http://plex.milan.internal:443 token:...eft)
05-28 07:11:53.629  i: [PlexDevice] plex.milan.internal Removed connection after update finished for type myplex: https://plex.milan.internal:443 token:...eft)
05-28 07:11:53.648  i: [PlexDevice] plex.milan.internal Removed connection after update finished for type myplex: http://192.168.1.50:32400 token:...eft)
05-28 07:11:53.649  i: [PlexDevice] plex.milan.internal Removed connection after update finished for type myplex: https://192-168-1-50.3805adXXXXXXXX.plex.direct:32400 token:...eft)
05-28 07:11:53.663  i: [PlexDevice] plex.milan.internal Removed connection after update finished for type myplex: http://10.42.1.237:32400 token:...eft)
05-28 07:11:53.670  i: [PlexDevice] plex.milan.internal Removed connection after update finished for type myplex: https://10-42-1-237.3805adXXXXXXXX.plex.direct:32400 token:...eft)
05-28 07:11:53.672  i: [ServerManager] Notifying about device plex.milan.internal going away.
...... 
05-28 21:47:47.204  i: [HomeHubsManager] Discovering. Force: false. Partial: true. Reason: onSourcesChanged
05-28 21:47:47.252  w: [DynamicHomeHubsDiscoveryTask] Skipping pinned source Movies • plex.milan.internal because its content source is null.
05-28 21:47:47.260  w: [DynamicHomeHubsDiscoveryTask] Skipping pinned source TV Shows • plex.milan.internal because its content source is null.

P.S. IPs haven’t changed, but I have changed my real server URL with plex.milan.internal for privacy reasons (although not sure if it make sense since all IPs are internal on that network; still)

2

I have also tried to remove and re-add my server through a new claim: it was gone definitely from app.plex.tv, and now is back again, but it didn’t come again on my android TV / smartphone / iPad

3

This is no longer a problem, I moved away from Plex (even though I paid for the lifetime subscription) to Jellyfin. Everything started worked under 30 minutes and is still working perfectly

4

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