Support

General Discussions
1

After posting a simple question for help and not recieving any I can assure you no more subscriptions from me.

stick to Kodi

2

This is the support. Community forum. See you!

3

You posted a question with very few details, and received a response within 24 hours asking for more information.

Just how special do you need to be treated?

4

Is it common to rage quit these forums after a single post? Persistence pays dividends.

5

@beckfield said:
You posted a question with very few details, and received a response within 24 hours asking for more information.

Just how special do you need to be treated?

He needs to not be able to lift a finger to provide some logs that might help find the issue. If you could sort that out, that’d be great. :wink:

[edited by mod]

6

So, I guess after 7 months you decided to stick with Plex?

7

No I haven’t but it interesting that this month my plex pass has been activated through iTunes without my knowledge…

reason Im here wondering why its happened again…

8

Sounds like an auto renew feature in iTunes, but since I have absolutely no use for Apple products I have no idea. All billing questions go here: https://www.plex.tv/contact/?option=plex-pass-billing

9

@wdcclub said:

@kegobeer-plex said:
So, I guess after 7 months you decided to stick with Plex?

Now if you haven’t anything else better to say then jog on

Trust me, my previous post is the last thing I’ll say. Your hostility is palatable, and being new to this thread I was prepared to help out, but since you spewed venom my way I’ll let you to your own devices.

10

@kegobeer-plex said:
Sounds like an auto renew feature in iTunes, but since I have absolutely no use for Apple products I have no idea. All billing questions go here: https://www.plex.tv/contact/?option=plex-pass-billing

I’m aware how it works

11

@kegobeer-plex said:

@wdcclub said:

@kegobeer-plex said:
So, I guess after 7 months you decided to stick with Plex?

Now if you haven’t anything else better to say then jog on

Trust me, my previous post is the last thing I’ll say. Your hostility is palatable, and being new to this thread I was prepared to help out, but since you spewed venom my way I’ll let you to your own devices.

Move along then, not interested in your ‘help’ now go away.

12

@wdcclub said:

@kegobeer-plex said:
Sounds like an auto renew feature in iTunes, but since I have absolutely no use for Apple products I have no idea. All billing questions go here: https://www.plex.tv/contact/?option=plex-pass-billing

I’m aware how it works

So why are you still being hostile here then? Go and message them and they will fix it.

13

@wdcclub said:
No I haven’t but it interesting that this month my plex pass has been activated through iTunes without my knowledge…

You (or someone with access to your iTunes account and using an iOS device signed in to your Plex account) purchased a monthly Plex Pass subscription through iTunes using our iOS app. That’s something that can only occur on your client app’s side.

Apple does not provide us any access to individual iTunes accounts or purchases. If you would like to manage the subscription (cancel, change payment info, whatever), you’ll need to do so through iTunes.

Also: We take pride in the fact that our forums are friendly and constructive. Your tone so far has been very hostile and confrontational. Please take a couple of minutes to review our Community Guidelines. Thanks!